Health Educator I

Integrated Resources, Inc

  • Louisville, KY
  • 6 days ago
  • Remote

    Highlights

    Implements key quality strategies focused on initiation and management of member interventions, with a primary responsibility of telephonic member outreach for health education and care gap closure. Day to Day Responsibilities: Making calls to members and their parents or guardians to support closure of HEDIS gaps in care.

    Numbers & Facts

    LocationLouisville, KY (
    Remote
    )

    Description

    Will this role be fully remote?:
    Yes (however we would like the opportunity for this person to make calls from KY provider offices)
    Are there any specific locations/specific states the candidates should be in?: KY
    What is the expected schedule (include dates/time/time zone): 9-5pm CST or EST

    Day to Day Responsibilities:
    Making calls to members and their parents or guardians to support closure of HEDIS gaps in care

    Must Have Requirements:
    1 year healthcare or clinical
    Is there potential for this to extend past 6 months and/or convert to an FTE?: FTE transition is possible but no current plans
    Client's Quality Improvement function oversees, plans, and implements new and existing healthcare quality improvement initiatives and education programs; ensures maintenance of programs for members in accordance with prescribed quality standards. Implements key quality strategies focused on initiation and management of member interventions, with a primary responsibility of telephonic member outreach for health education and care gap closure.

    Required Clinical background
    Strong telephonic customer service skills. Will be talking to members and parents Solid experience with Microsoft office tools , excel, word
    Adaptable to fast paced environment with frequent changes in priorities
    Experience with remote work and associated time management
    Reside in KY Preferred
    Prior experience with Medicaid and/or Medicare population
    Prior experience with Client Healthcare
    HEDIS experience

    Education Requirement:
    Associate's or bachelor's with background in healthcare and/or customer service.

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