The Health Center Supervisor oversees daily health center operations, ensuring efficient workflows, excellent patient service, and effective staff utilization. This role provides direct supervision to front-office and clinical support staff, addresses day-to-day operational concerns, supports employee development, and works closely with providers and leadership to maintain high-quality patient care and operational excellence.
Key Responsibilities
- Oversee daily health center operations and patient flow.
- Supervise and support front-office and clinical support staff.
- Assign tasks, monitor productivity, and address workflow issues.
- Approve timecards, monitor attendance, and reinforce policies and procedures.
- Train and coach staff to promote performance and professional development.
- Ensure appropriate staffing coverage and assist during staffing shortages.
- Promote exceptional patient service and a positive team environment.
- Support quality, compliance, and organizational initiatives.
- Maintain HIPAA compliance and adhere to company policies.
Qualifications
- High school diploma or equivalent required; Associate's degree preferred.
- 1-3 years of healthcare experience required.
- Previous supervisory, team lead, or healthcare operations experience preferred.
- Knowledge of patient scheduling, workflow coordination, and staff management.
- Strong leadership, communication, organizational, and problem-solving skills.
- Proficiency with EHR systems, scheduling software, and Microsoft Office.
- Ability to work effectively in a fast-paced, team-oriented environment.
Monday 7:30am-5:00pm
Tuesday-Thursday 7:30am-4:30pm
Friday 8:00am-4:00pm