This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.

Current employees: Please apply through the employee portal to be considered for this opportunity.

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Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

THIS WORK MATTERS!

Are you a visionary data leader passionate about transforming healthcare through powerful analytics? Do you want your work to make a tangible difference at the largest Federally Qualified Health Center (FQHC) in Oregon? If so, we want YOU on our team!

We are actively seeking a dynamic and strategic Information Officer to join our ICS senior leadership team. Reporting directly to the ICS Director, you will be the driving force behind our BI initiatives, turning complex data into operational excellence, enhanced decision-making, and exceptional community outcomes!

What You'll Do:

• Partner with ICS senior leadership and County IT to establish, govern, and maintain the division's Business Intelligence strategy serving as primary Data Steward to translate business needs into data-driven goals, prioritize initiatives, ensure regulatory and audit compliance, and evaluate operational performance (excluding hands-on IT system architecture).
• Own key healthcare technology and vendor relationships (such as OCHIN, EPIC, Wisdom, PharmacyRX, and state/federal reporting databases) while directing business case development, total cost of ownership analysis, and program budget tracking across county, grant, and one-time funding streams.
• Lead, mentor, and manage a high-performing team of BI analysts and project specialists, overseeing resource allocation, performance evaluations, continuous skill building, and fostering a collaborative, engaging work culture.
• Partner with County IT and cross-functional departments to translate business requirements into robust reports and visualizations on time and within budget, ensuring data directly supports FQHC quality initiatives, revenue models, financial integrations, and regulatory standards (including HRSA, OHA, and PCPCH).
• Manage the documentation of detailed business requirements, workflows, and organizational BI rules translating complex program needs into clear technical specifications for developers while ensuring strict compliance with federal, state, and local regulations.
• Direct the quality assurance lifecycle by developing test plans, use cases, and validation processes for system updates, while spearheading end-user training and facilitating work group check-ins to report progress directly to ICS senior leadership.
• Direct and execute complex BI projects across diverse analytics tools, vendors, and platforms defining scope, timelines, budgets, and milestones while proactively managing risk mitigation and leading cross-functional phase reviews with IT and executive stakeholders.
• Establish, facilitate, and document standardized BI development workflows and data governance frameworks, ensuring robust data quality, consistent data definitions, and ongoing business rule maintenance aligned with County IT best practices.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. 

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.

Minimum Qualifications/Transferable Skills*:

• Bachelor's degree in Information Technology, Business Management, Public Health or related field. (In lieu of a degree, we will consider relevant education and experience)
• 3 years of experience in healthcare operations management, with a strong understanding of supervision, and quality improvement.
• Experience leading technology and EHR strategy, decision-making, and implementation within a FQHC or similar ambulatory healthcare setting.

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience in an FQHC Environment
• Experience with Ochin Epic electronic health records processes
• Proficiency with BI tools such as Tableau, Microsoft, PowerBI, T-SQL, Python, or other programming languages
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION:

REQUIRED: The Application Packet:You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

• A completed online application.
• Attach a Resume demonstrating you meeting minimum qualifications; AND
• Attach a Cover Letter that expands on your resume, addressing why you are interested in this position and demonstrating how your experience and skill set align with the minimum and preferred qualifications listed.

Note:The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. 

-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --

• Internal applicant: If you are an internal candidate (current employee, including on-call, regular, trial service, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:
  • Navigate to your profile in Workday (see:My Career Profile) and click on the “My Career” section of your profile.  Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).
  • When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen.  This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.  There will be no other prompts for you to upload your resume and cover letter.
• External applicant:When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) throughhttps://multco.us/jobs, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.  There will be no other prompts for you to upload your resume and cover letter.
• Do not click the “Submit” button before you upload your documents.

After You Apply: 

• Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.
• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.  You must complete these tasks or actions before the job posting closes.
• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process: For details about how we typically screen applications, review our overview ofthe selection processpage. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• Resume and Cover Letter Review 
• Phone screen
• Consideration of top candidates
• Language assessment (if applicable)
• Background, reference

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Equal Pay Law: 

Please notethat the pay range provided for this position is meant to give a general idea of the potential earnings for the role. However, the actual compensation will be determined according to the Oregon Equal Pay Law, taking into consideration factors such as candidates relevant experience and education. Candidates should anticipate initial offers within the listed pay range, which may not necessarily be at or near the highest end of the range.

Inclement Weather and Disasters - Serving the Public, Even During Disasters: 

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

ADDITIONAL INFORMATION:

Type of Position: This position is not eligible for overtime.

Type: Non-Represented

FLSA: Exempt

Location: Gladys McCoy Building: 619 NW 6th Ave Portland OR 97204

Schedule: Monday - Friday 8am - 5pm

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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