PLANNED PARENTHOOD GREAT RIVERS
JOB TITLE: Health Center Assistant
LOCATION: Springfield, MO
SUPERVISOR: Health Center Supervisor
FLSA: Full-time, Benefits eligible
COMPENSATION and BENEFITS:
$17.25-$18.70/HR
Must have or obtain the Flu, COVID Vaccines and Booster!
Planned Parenthood Great Rivers (PPGR) offers a robust benefits package.
Employer Paid:
Healthcare: Employee pays approximately $25 per pay period
Vision: Employee pays approximately $4 per pay period
Dental: Employee pays approximately $5 per pay period
Life Insurance: Up to $100,000
Mail in pharmacy benefits
Well-being reward: $200
Paid Parental Leave: 8 weeks of full salary after the event (birth or adoption)
Retirement plan with up to 6% contribution after 1 year of employment
Generous Paid Time Off: 10 Sick Days, 10 Vacation Days, 3 Personal Days, 9 Holidays
Employee Paid/Voluntary Benefits Include:
Aflac: Short-Term Disability, Accident Policy and Hospitalization Policy
Life Insurance additional coverage up to $100,000
POSITION PURPOSE
The purpose of this position is to support the delivery of comprehensive sexual and reproductive healthcare at Planned Parenthood Great Rivers. This role requires a combination of skill and flexibility, as well as a willingness to work as a collaborative and inclusive member of a team. This role requires a compassionate individual with demonstrated communication skills and clinical proficiency.
Planned Parenthood believes that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide comprehensive sexual health care through the provision of education, advocacy and clinical services that are affordable, accessible and available to all women, men and youth in the community, regardless of the individual's income, race, marital status, religion, gender identity, sexual orientation or residence.
Does this sound like you?
A strong commitment to Planned Parenthood’s mission and values
The ability to demonstrate respect, relate to, and care for diverse populations and communities
Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients
Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills
If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you! You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, teamwork, collaboration, accountability and responsibility.
QUALIFICATIONS:
High School Diploma
Experience in customer service or health care preferred
MA Certification preferred, Phlebotomy a plus
Experience with Epic
SCHEDULE:
Monday – Saturday; 40 hours a week, 8-hour shifts
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Consistently demonstrate appropriate service behaviors in interactions with patients and colleagues and practices In this Together and Service Standard values
Actively contribute to an inclusive workplace culture by working collaboratively as a valued member of the care team
Proactively work to resolve conflict and perform service recovery, as needed
Administrative duties include answering phones, making appointments, taking messages, transferring records for patients, and ensuring completion of health center records and required forms
Perform patient medical and social history intakes and provide education as indicated for the services patients are seeking as directed by supervisor/clinician on duty
Complete basic lab work and follow procedures as required
Provide patients with non-judgmental pregnancy options counseling and make referrals for service based on the patient’s choice
Assist licensed medical staff with the delivery of reproductive care as needed
Perform all recordkeeping duties related to patient care with accuracy
Perform housekeeping and stocking duties as needed
Complete HIPAA and OSHA training and other training as required
Travel to other health centers within the affiliate as needed
RISK MANAGEMENT AND QUALITY ASSURANCE
Establishes and complies with Planned Parenthood Great Rivers organizational policies that:
- Ensure the provision of the highest quality and most professional service delivery to all Planned Parenthood clients.
- Protect Planned Parenthood assets from liability.
- Ensure the physical safety of Planned Parenthood clients, staff and volunteers.
- Protects confidentiality of all Planned Parenthood clients, donors, Board and all areas of operation.
- Follow HIPAA privacy and security guidelines.
PPGR maintains a strict policy prohibiting discrimination on the basis of race, color, religion, sex, pregnancy or pregnancy-related conditions, age, sexual orientation, gender identity or gender expression, economic background, national origin, citizenship, disability, marital or relationship status, military service or veteran status, or any other characteristic protected under applicable federal, state or local law.