About the Role:CardioClinic in Richmond, TX is looking for a motivated and detail-oriented Front Desk / Phlebotomy professional to join our dedicated healthcare team. This dual-role position offers a dynamic work environment where you'll be the first point of contact for patients while also providing essential clinical support. If you're passionate about patient care and thrive in a fast-paced medical setting, we want to hear from you!
Responsibilities:- Greet and check in patients, verify insurance information, and manage appointment scheduling
- Perform venipuncture and capillary blood draws with accuracy and patient comfort in mind
- Process and label lab specimens following proper chain-of-custody and safety protocols
- Answer multi-line phone systems, route calls, and respond to patient inquiries professionally
- Maintain accurate patient records and update electronic health records (EHR) systems
- Collect co-pays, process billing information, and manage front desk administrative tasks
- Ensure compliance with HIPAA regulations and clinic policies at all times
Requirements:- Previous experience in a medical front desk or phlebotomy role preferred
- Certified Phlebotomy Technician (CPT) certification or equivalent training required
- Proficiency with electronic health record (EHR) systems and medical scheduling software
- Strong knowledge of medical terminology, insurance verification, and billing basics
- Excellent interpersonal and communication skills with a patient-first attitude
- Ability to multitask, prioritize, and remain calm in a busy clinical environment
- High school diploma or GED required; medical assistant or healthcare certification a plus
About Us:CardioClinic is a trusted cardiovascular care provider serving the Richmond, TX community with a commitment to exceptional patient outcomes and compassionate service. Our patients choose us for our expertise, personalized care, and state-of-the-art diagnostic capabilities. Our team members love working here because of our supportive culture, collaborative environment, and the meaningful impact we make in patients' lives every day.