Health Care Facilities Field Surveyor - Entry (Multiple Vacancies)

About Us:

The Bureau of Survey and Certification (BOSC) is responsible for conducting survey inspections to ensure health care providers and clinical laboratories are compliant with state and federal requirements. As a surveyor, your impact reaches beyond each resident into connected lives of caregivers, friends, and families. The lives you touch may be countless and your work will count! Watch the video below for a closer look at "life on the job" presented by ODH survey team members.

What You'll Do:

Receive instruction and on-the-job training on survey tasks and protocols applicable to long-term care (LTC) and acute and continuing care (ACC), ODH procedures, and rules/regulations pertinent to the surveyor role, through extensive reading, program briefings and supervised participation in field activities:

• Attend mandated state and federal surveyor training.
• Travel to health care facilities to participate in (and/or conduct under supervision) onsite inspections of providers to determine compliance.
• Participate, under supervision, in discussion with facility officials regarding survey findings.
• Attend (as part of survey team) exit interview meetings with facility staff.
• Learn to review plans of correction for deficiencies.
• Complete survey reports and deficiency statements in accordance with the Principles of Documentation.
• Provide consultation to newer surveyors.

Learn to research special problems and evaluate data:

• Receive training in gathering evidence, for cases which may require legal action.
• Participate (as member of survey team) in hearing preparations and hearings.
• Testify before judicial bodies as assigned.
• Analyze data collected during survey process and prepare specialized reports as assigned.
• Assist in drafting responses to problems/questions regarding survey process.
• Assist supervisor in preparing speeches to community groups, providers, or other agencies; draft and deliver speeches as assigned.

Operate laptop computer using state-provided software in order to learn documentation and reporting of survey findings, as well as review of survey reports:

• Carry laptop, portable scanner, reference materials and forms (weighing up to 25 lbs.) to/from worksite.
• Learn to use computer-assisted process in conducting and documenting surveys.
• Learn to use applicable data sets (e.g., MDS, OASIS) and quality indicator reports to monitor and evaluate quality indicators.
• Learn to develop other reports/materials required by Center for Medicare & Medicaid Services (CMS).
• Maintain administrative records and/or library of current reference literature, as needed.
• Complete and submit all travel documents (e.g., travel logs, travel authorizations), records, expense reports and all computerized survey forms.
• Notify supervisor of problems that jeopardize meeting timeframes.

Important Facts To Consider:

• Travel: Surveyors travel constantly, whether down the road or across the state. Expect overnight stays and evening/weekend work when a situation calls for it.
• Emergencies: Routine annual surveys can be planned; complaint responses cannot. We go where we are needed, when we are needed.
• Documentation: Effective technical writing is essential (grammar usage and basic composition).
• Work Life Balance: Vacations are approved based upon a seniority office canvass.

Unusual Working Conditions:

• Requires travel twelve (12) months per year, including some overnight travel, regardless of weather conditions.
• Possible exposure to infectious waste during observation of care.
• Must climb, bend and reach in order to inspect facilities' service areas, attics, basements and other locations.

Minimum qualifications for employment:

Certification, licensure, or registration commensurate with assigned discipline (i.e., registered nurse, or licensed dietician, or licensed social worker, or registered environmental health specialist, or licensed nursing home administrator, or licensed pharmacist, or licensed physical/occupational/speech therapist) AND 24 mos. exp. in a health care setting (i.e., long term care, acute care, non-long term care facility, ICF/IID, hospice care, home health setting, dialysis center, ambulatory surgical center, or in community health protection) AND 12 mos. trg. or exp. in utilizing a personal computer and software to access and record data AND valid driver's license.

Additional Qualifications: Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

• Bachelors or advanced degree in assigned discipline
• Experience conducting surveys/inspections of long term care and non-long term care facilities, ( e.g., hospitals, nursing homes, ICF/IID, home health, ESRD, ambulatory surgical centers, rehabilitation agencies, hospice)
• Has passed SMQT Surveyor Minimum Qualification Test
• Experience working in a nursing home or ICF/IID as a licensed health care Professional
• Experience and/or education in technical or report writing
• Experience in preparing and presenting technical presentations
• Experience working with computer software (e.g., Word, Excel, PowerPoint)
• Experience working in critical care, hospital, urgent care or emergency department as a licensed health care professional
• Experience in providing training and orientation to new employees or cross training to established employees

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active work record.

Note: The job posting & official position description on file with the Ohio Department of Health (ODH) will reflect, in the minimum acceptable characteristics, the required licensure, certification, registration, or other professional credential & the specialized body of knowledge necessary to perform the assigned duties of the position. Required licensure per 1199 contract language.

Training and development required to remain in the classification after employment: Renewal of licensure/certification/registration pertinent to assigned discipline as mandated by Ohio Revised Code.

Unusual working conditions: Requires extensive travel 12 mos. per year throughout the state, regardless of weather conditions, including some overnight stays; possible exposure to infectious waste during observation of care; required to climb, bend, and reach to inspect service areas, attics, basements & other locations in facility being surveyed; the entry level surveyor classification requires a 365 day probationary period. This provision applies to promotions, lateral transfers and demotions, as well as to external hires.

Job Skills: Regulatory Compliance

Technical: Interviewing, Investigation, Inspection Principles, Medical Records, Regulatory Compliance

Professional: Attention to Detail, Building Trust, Confidentiality, Written Communication, Listening

Educational Transcript Requirements: Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.