Health and Information Management/Patient Registrar

Summary:

• Location: New York, NY
• Work Mode: Local
• Duration: 13 weeks
• Schedule: Full Time; 5X8 9AM-5PM

Responsibilities:

• Greet and register patients in a tactful and courteous manner.
• Obtain all pertinent patient demographic and insurance information and enter into the appropriate computer system.
• Pre-register patients in the hospital's online system and obtain hospital medical record numbers when necessary.
• Perform insurance verification checks for Medicare, Medicaid, and/or company in the hospital billing system.
• Schedule and maintain daily appointments considering resource availability.
• Set up clinic for efficient management of appointment flow.
• Request and manage patient charts from Health Information and physician’s files.
• Retrieve laboratory and radiographic data from clinic information systems and laboratories.
• Interface with referring offices and internal departments to schedule patient exams.
• Request and obtain valid physician requisitions for all exams.
• Assign and update billing codes as appropriate and ensure timely submission of third-party bills.
• Prepare all pertinent paperwork including authorizations and diagnostic testing requisitions.
• Verify and document third-party eligibility and determine patient liability.
• Notify patients of financial obligations for elective admissions and establish payment arrangements.
• Counsel patients regarding payment options, Medicaid eligibility, and charity care qualifications.
• Collect co-payments and fees, issue receipts, and maintain records of all financial transactions.

Requirements:

• High school diploma or equivalent (Required).
• Fluent in Spanish (Required).
• 1 year of clerical experience (Required).
• Proficiency in telephone, computer, keyboard, effective communication, and customer service skills (Required).
• Data entry skills of 4500 keystrokes (Required).

Preferred Skills:

• Some college education.
• Knowledge of coding: ICD 9, CPT-4.
• Understanding of health insurance benefits and requirements.