Headwaters Ice Arena Attendant - Seasonal (Riverfront)

Headwaters Ice Arena Attendant - Seasonal (Riverfront) 15-30 hours/week | Evenings, weekends, and holidays required

Friendly, dependable, and customer-focused. If you enjoy working with people, staying active, and creating memorable winter experiences, this is the role for you.

What You'll Do

Help create a safe, fun, and welcoming ice-skating environment at the Headwaters Ice Arena. You'll support daily rink operations, assist guests, and help keep programs and events running smoothly.

Key Responsibilities

• Greet guests, provide information, and deliver high-quality customer service
• Collect admission fees, handle cash, and work concessions as assigned
• Enforce facility rules and monitor skate sessions and building use
• Assist with programs, events, skate rentals, and light facility cleaning
• Support inventory tracking, reporting, and general rink operations

What You Bring - Education & Experience

• At least 16 years of age (18+ for opening/closing facility, skate sharpening and driving Zamboni)
• One to three months of related experience or equivalent education/experience
• Strong communication skills and a customer-first mindset

Preferred Certifications

• First Aid and CPR certification (American Heart Association required within two weeks of hire)
• Valid Indiana Driver's License (required if operating a City vehicle)

Technical Skills & Knowledge

• Ability to handle cash and follow City policies and procedures
• Comfort assisting the public in a fast-paced, outdoor environment
• Ability to assist with skate rentals, inventory, and basic facility operations
• Willingness to learn skate sharpening (18+ only)
• Ability or willingness to learn how to drive a Zamboni (18+ only)

Why Work for the City of Fort Wayne

This is a great opportunity to be part of Fort Wayne's vibrant Riverfront experience while gaining customer service and event support experience. You'll work in a fun, seasonal setting that brings the community together-right on the ice.

Equal Opportunity Employer

Employment is contingent upon the successful completion of applicable drug screening, physical examination, and background checks.