Head Teller II (FT) West Hartford

Head Teller II (FT) West Hartford

West Hartford, CT

Position: Head Teller II Department: West Hartford Job Status: Full-Time FLSA Status: Non-Exempt Grade: 8 Reports to: Branch Manager …","html_description":"

Position: Head Teller II

Department: West Hartford

Job Status: Full-Time

FLSA Status: Non-Exempt

Grade: 8

Reports to: Branch Manager

Amount of Travel Required: Local Travel as Needed

Positions Supervised: Tellers and Senior Teller

POSITION SUMMARY

Supervises the teller line of a mid-size branch. A level 2 branch is based on teller staff FTE, Deposits, Teller Transaction Volumes, Teller Referral Goals, Cash Limits, Business Deposit Volume and as applicable Sunday Hours. Processes various transactions to provide prompt and quality service to present and potential customers.

ESSENTIAL FUNCTIONS

• Adheres to established Westfield Bank customer service standards.
• Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships if applicable.
• Supervises the teller line by:
• Allocating and coordinating the workflow.
• Guiding and advising subordinates in the more complex phases of their work.
• Training new employees.
• Monitoring regulatory compliance.
• Helping to ensure operational excellence.
• Provides backup coverage to the management team.
• Responsible for maintaining security and supply of cash vault.
• Performs Teller administrative duties such as auditing Tellers, money supply at teller stations, and attendance records.
• Oversees Teller work for adherence to bank policy and compliance.
• Proves cash drawer at end of day.
• Leads the teller team to refer bank services and meet assigned sales goals through the sale of bank products and services to meet customers banking needs.
• Balances ATM, maintains security of cash vault and performs semi-annual cash audits.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested.

POSITION QUALIFICATIONS

Competencies

• Customer Relations
• Decision Making /Judgment
• Job Knowledge
• Leadership
• Quality

Education/Experience/Skills

• High School Diploma or GED required.
• 1 year experience as a Senior Teller preferred.
• Previous supervisory experience preferred.
• Ability to lead others.

PHYSICAL DEMANDS

Physical Demands

Stand: F (Frequently)

Walk: F (Frequently)

Sit: O (Occasionally)

Handling / Fingering: C (Constantly)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: N (Not Applicable)

Squat or Kneel: F (Frequently)

Bend: F (Frequently)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally)

41-100 lbs: O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

","url":"/job/1021124/head-teller-ii-ft-west-hartford","joblink_url":"https://westfield-bank.checkwritersrecruit.com/job/1021124/head-teller-ii-ft-west-hartford","posted_at":"2026-05-05T12:12:57-04:00","location":"West Hartford, CT","location_info":{"country":"US","address":"977 Farmington Ave","city":"West Hartford","state":"CT","zipcode":"06107"},"job_code":"1000901","category":null,"enable_application_address_completion?":true,"allow_job_board_applications":false,"collect_linkedin_profile?":true,"is_address_enabled?":true,"is_address_required?":true,"show_contact_preference?":true,"resume_upload_enabled?":true,"resume_upload_required?":false,"coverletter_upload_enabled?":true,"coverletter_upload_required?":false,"other_upload_enabled?":true,"referral_required?":true,"referral_options":["WB Employee","Facebook","Indeed","Friend/Colleague","Glassdoor.com","LinkedIn","MassLive","SimplyHired","ZipRecruiter","Other Website"],"disclosure_agreement":"

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.

I certify that the facts set forth in this employment application and attached application materials including but not limited to my resume, are complete, true and accurate to the best of my knowledge. I understand that any falsification, misrepresentation, or omission of any information may result in disqualification from consideration for this position or if hired, disciplinary action up to and including discharge.

I understand that as part of the hiring process and where permitted by federal, state, and; or local law the company may wish to obtain "consumer reports" as part of a background investigation. If applicable and permitted by law, I understand the company will provide me with separate written notification of this intent and I agree to complete any requisite authorization forms.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. IF HIRED, I UNDERSTAND THIS MEANS THAT EITHER THE COMPANY OR I MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE OR CAUSE. FURTHER, NO EMPLOYEE OR REPRESENTATIVE OF THE COMPANY IS AUTHORIZED TO ENTER INTO AN AGREEMENT, EXPRESS OR IMPLIED, WITH ME OR ANY OTHER APPLICANT FOR EMPLOYMENT FOR A SPECIFIED PERIOD OF TIME UNLESS SUCH AN AGREEMENT IS IN A WRITTEN CONTRACT SIGNED BY THE PRESIDENT OF THE COMPANY.

I authorize the company to confirm all statements in this application and; or on my resume as it relates to the position and to the extent permitted by applicable law. I hereby release the company and its authorized representatives to verify all information provided by me. I authorize any party contacted by this employer including persons, schools, organization or former employers to disclose such information from any liability, claims, charges or causes of action which may result of the delivery or disclosure of requested information.

I have read all of the information contained in this candidate profile.

","captcha_enabled?":false,"remote":false,"max_salary":{"amount":"35.29","currency":"USD"},"min_salary":{"amount":"24.50","currency":"USD"},"pay_frequency":"hourly","show_remote_in_location":false,"hidden?":false,"questions":[{"table":{"id":8330287,"option_type":"yes-no","question":"Are you legally authorized to work in the United States without sponsorship?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":8330288,"option_type":"yes-no","question":"Are you at least 18 years of age or older?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":8330289,"option_type":"yes-no","question":"As a condition of employment, are you willing to submit to a background check and credit check? Please note, a history of collections charge offs or bankruptcy may hinder the ability to move forward with your application. ","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":8330290,"option_type":"multiple-choice","question":"If offered employment with our company, how much notice do you need to provide your current employer?","required?":true,"flags":null,"options":["Available Immediately","1 week","2 weeks","More than 2 weeks"]}},{"table":{"id":8330291,"option_type":"multiple-choice","question":"Select the answer that describes the best time that we can reach you?","required?":true,"flags":null,"options":["Mornings before noon","Afternoons between 12-5pm","Weekends","Anytime"]}},{"table":{"id":8330292,"option_type":"yes-no","question":"Have you applied for a position previously with Westfield Bank?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":8330293,"option_type":"essay","question":"If you were referred by a current WB Employee, what is the name of the person who referred you?","required?":false,"flags":null,"options":[]}},{"table":{"id":8330294,"option_type":"essay","question":"Do you require any time off within the first 6 months of hire?","required?":true,"flags":null,"options":[]}}]}},"labelTranslations":{"back_to_jobs":"Back to Jobs","apply_for_this_position":"Apply for this Position","back_to_wl_jobs":"All Jobs at Checkwriters Recruit"},"lang":"en","recaptchaSiteKey":"6Le5hLsSAAAAAE43yKMBj3XR8Ox2GNeDD4VYZx_5","showGDPRDisclosure":true,"showNotify":true,"showReferral":true,"source":null,"widgetMode":null,"showBackButtons":true}">

Position: Head Teller II

Department: West Hartford

Job Status: Full-Time

FLSA Status: Non-Exempt

Grade: 8

Reports to: Branch Manager

Amount of Travel Required: Local Travel as Needed

Positions Supervised: Tellers and Senior Teller

POSITION SUMMARY

Supervises the teller line of a mid-size branch. A level 2 branch is based on teller staff FTE, Deposits, Teller Transaction Volumes, Teller Referral Goals, Cash Limits, Business Deposit Volume and as applicable Sunday Hours. Processes various transactions to provide prompt and quality service to present and potential customers.

ESSENTIAL FUNCTIONS

• Adheres to established Westfield Bank customer service standards.
• Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships if applicable.
• Supervises the teller line by:
• Allocating and coordinating the workflow.
• Guiding and advising subordinates in the more complex phases of their work.
• Training new employees.
• Monitoring regulatory compliance.
• Helping to ensure operational excellence.
• Provides backup coverage to the management team.
• Responsible for maintaining security and supply of cash vault.
• Performs Teller administrative duties such as auditing Tellers, money supply at teller stations, and attendance records.
• Oversees Teller work for adherence to bank policy and compliance.
• Proves cash drawer at end of day.
• Leads the teller team to refer bank services and meet assigned sales goals through the sale of bank products and services to meet customers banking needs.
• Balances ATM, maintains security of cash vault and performs semi-annual cash audits.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested.

POSITION QUALIFICATIONS

Competencies

• Customer Relations
• Decision Making /Judgment
• Job Knowledge
• Leadership
• Quality

Education/Experience/Skills

• High School Diploma or GED required.
• 1 year experience as a Senior Teller preferred.
• Previous supervisory experience preferred.
• Ability to lead others.

PHYSICAL DEMANDS

Physical Demands

Stand: F (Frequently)

Walk: F (Frequently)

Sit: O (Occasionally)

Handling / Fingering: C (Constantly)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: N (Not Applicable)

Squat or Kneel: F (Frequently)

Bend: F (Frequently)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally)

41-100 lbs: O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

JOB CODE: 1000901

Position: Head Teller II Department: West Hartford Job Status: Full-Time FLSA Status: Non-Exempt Grade: 8 Reports to: Branch Manager …","html_description":"

Position: Head Teller II

Department: West Hartford

Job Status: Full-Time

FLSA Status: Non-Exempt

Grade: 8

Reports to: Branch Manager

Amount of Travel Required: Local Travel as Needed

Positions Supervised: Tellers and Senior Teller

POSITION SUMMARY

Supervises the teller line of a mid-size branch. A level 2 branch is based on teller staff FTE, Deposits, Teller Transaction Volumes, Teller Referral Goals, Cash Limits, Business Deposit Volume and as applicable Sunday Hours. Processes various transactions to provide prompt and quality service to present and potential customers.

ESSENTIAL FUNCTIONS

• Adheres to established Westfield Bank customer service standards.
• Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships if applicable.
• Supervises the teller line by:
• Allocating and coordinating the workflow.
• Guiding and advising subordinates in the more complex phases of their work.
• Training new employees.
• Monitoring regulatory compliance.
• Helping to ensure operational excellence.
• Provides backup coverage to the management team.
• Responsible for maintaining security and supply of cash vault.
• Performs Teller administrative duties such as auditing Tellers, money supply at teller stations, and attendance records.
• Oversees Teller work for adherence to bank policy and compliance.
• Proves cash drawer at end of day.
• Leads the teller team to refer bank services and meet assigned sales goals through the sale of bank products and services to meet customers banking needs.
• Balances ATM, maintains security of cash vault and performs semi-annual cash audits.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested.

POSITION QUALIFICATIONS

Competencies

• Customer Relations
• Decision Making /Judgment
• Job Knowledge
• Leadership
• Quality

Education/Experience/Skills

• High School Diploma or GED required.
• 1 year experience as a Senior Teller preferred.
• Previous supervisory experience preferred.
• Ability to lead others.

PHYSICAL DEMANDS

Physical Demands

Stand: F (Frequently)

Walk: F (Frequently)

Sit: O (Occasionally)

Handling / Fingering: C (Constantly)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: N (Not Applicable)

Squat or Kneel: F (Frequently)

Bend: F (Frequently)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally)

41-100 lbs: O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

","url":"/job/1021124/head-teller-ii-ft-west-hartford","joblink_url":"https://westfield-bank.checkwritersrecruit.com/job/1021124/head-teller-ii-ft-west-hartford","posted_at":"2026-05-05T12:12:57-04:00","location":"West Hartford, CT","location_info":{"country":"US","address":"977 Farmington Ave","city":"West Hartford","state":"CT","zipcode":"06107"},"job_code":"1000901","category":null,"enable_application_address_completion?":true,"allow_job_board_applications":false,"collect_linkedin_profile?":true,"is_address_enabled?":true,"is_address_required?":true,"show_contact_preference?":true,"resume_upload_enabled?":true,"resume_upload_required?":false,"coverletter_upload_enabled?":true,"coverletter_upload_required?":false,"other_upload_enabled?":true,"referral_required?":true,"referral_options":["WB Employee","Facebook","Indeed","Friend/Colleague","Glassdoor.com","LinkedIn","MassLive","SimplyHired","ZipRecruiter","Other Website"],"disclosure_agreement":"

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.

I certify that the facts set forth in this employment application and attached application materials including but not limited to my resume, are complete, true and accurate to the best of my knowledge. I understand that any falsification, misrepresentation, or omission of any information may result in disqualification from consideration for this position or if hired, disciplinary action up to and including discharge.

I understand that as part of the hiring process and where permitted by federal, state, and; or local law the company may wish to obtain "consumer reports" as part of a background investigation. If applicable and permitted by law, I understand the company will provide me with separate written notification of this intent and I agree to complete any requisite authorization forms.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. IF HIRED, I UNDERSTAND THIS MEANS THAT EITHER THE COMPANY OR I MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE OR CAUSE. FURTHER, NO EMPLOYEE OR REPRESENTATIVE OF THE COMPANY IS AUTHORIZED TO ENTER INTO AN AGREEMENT, EXPRESS OR IMPLIED, WITH ME OR ANY OTHER APPLICANT FOR EMPLOYMENT FOR A SPECIFIED PERIOD OF TIME UNLESS SUCH AN AGREEMENT IS IN A WRITTEN CONTRACT SIGNED BY THE PRESIDENT OF THE COMPANY.

I authorize the company to confirm all statements in this application and; or on my resume as it relates to the position and to the extent permitted by applicable law. I hereby release the company and its authorized representatives to verify all information provided by me. I authorize any party contacted by this employer including persons, schools, organization or former employers to disclose such information from any liability, claims, charges or causes of action which may result of the delivery or disclosure of requested information.

I have read all of the information contained in this candidate profile.

","captcha_enabled?":false,"remote":false,"max_salary":{"amount":"35.29","currency":"USD"},"min_salary":{"amount":"24.50","currency":"USD"},"pay_frequency":"hourly","show_remote_in_location":false,"hidden?":false,"questions":[{"table":{"id":8330287,"option_type":"yes-no","question":"Are you legally authorized to work in the United States without sponsorship?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":8330288,"option_type":"yes-no","question":"Are you at least 18 years of age or older?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":8330289,"option_type":"yes-no","question":"As a condition of employment, are you willing to submit to a background check and credit check? Please note, a history of collections charge offs or bankruptcy may hinder the ability to move forward with your application. ","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":8330290,"option_type":"multiple-choice","question":"If offered employment with our company, how much notice do you need to provide your current employer?","required?":true,"flags":null,"options":["Available Immediately","1 week","2 weeks","More than 2 weeks"]}},{"table":{"id":8330291,"option_type":"multiple-choice","question":"Select the answer that describes the best time that we can reach you?","required?":true,"flags":null,"options":["Mornings before noon","Afternoons between 12-5pm","Weekends","Anytime"]}},{"table":{"id":8330292,"option_type":"yes-no","question":"Have you applied for a position previously with Westfield Bank?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":8330293,"option_type":"essay","question":"If you were referred by a current WB Employee, what is the name of the person who referred you?","required?":false,"flags":null,"options":[]}},{"table":{"id":8330294,"option_type":"essay","question":"Do you require any time off within the first 6 months of hire?","required?":true,"flags":null,"options":[]}}]}},"labelTranslations":{"back_to_jobs":"Back to Jobs","apply_for_this_position":"Apply for this Position","back_to_wl_jobs":"All Jobs at Checkwriters Recruit"},"lang":"en","recaptchaSiteKey":"6Le5hLsSAAAAAE43yKMBj3XR8Ox2GNeDD4VYZx_5","showGDPRDisclosure":true,"showNotify":true,"showReferral":true,"source":null,"widgetMode":null,"showBackButtons":false}">