Head of Provider Strategy & Operations

About the Role

Lead the strategy and operations behind a growing provider network at a health and wellness services company. You will build the systems that support provider onboarding, performance, and retention, and partner with senior leadership on key business decisions.

What You'll Do

• Design and optimize provider compensation to support provider and client satisfaction and align incentives with business outcomes.
• Build and scale provider onboarding, training, and continuing education programs.
• Use data modeling and experimentation to improve provider performance and network scalability.
• Lead and develop an existing team.
• Partner with company leadership on strategic and operational decisions.
• Improve provider onboarding and retention to support network growth.

What We're Looking For

• 7 to 15 years of experience in strategy and operations, general management, chief of staff, marketplace, or business operations roles, including hands-on ownership at a fast-growing company.
• Experience managing or growing a marketplace supply network, provider network, or distributed workforce, ideally at significant scale.
• Experience designing compensation or incentive models for a two-sided marketplace, with strong financial modeling and quantitative analysis skills.
• Ability to identify operational challenges and translate data into practical solutions, with experience executing as well as modeling.
• Familiarity with SQL, Excel or Google Sheets, data modeling, and AI or machine learning tools, along with an AI-first approach to workflows.
• Background in health, wellness, or fitness, including coaching or athletics experience, is relevant.
• Community involvement outside work or school is valued.
• Must be authorized to work in the United States without visa sponsorship.

Compensation & Benefits

Base salary: $200,000 to $230,000 annually. Visa sponsorship is not available.

Location

On-site in New York, New York.