Head of Operations - Gross Labs

Gross Labs is a modern family enterprise platform founded by Nick Gross, dedicated to building, acquiring, and investing in culture-driven businesses across sports, media/entertainment, education, real estate development, hospitality, and consumer ventures. Preferred Qualifications: Experience operating in a multi-entity environment such as a holding company, family office, venture platform, diversified operating group, or complex founder-led enterprise.

Description
Gross Labs is a modern family enterprise platform founded by Nick Gross, dedicated to building, acquiring, and investing in culture-driven businesses across sports, media/entertainment, education, real estate development, hospitality, and consumer ventures. The platform operates a diverse portfolio of operating companies, investment projects, development initiatives, and a philanthropic foundation.

As Head of Operations, you will play a pivotal role in shaping and scaling the operational infrastructure of a multi-entity holding company. You will work closely with the founder/CEO and senior leadership to drive strategic initiatives, standardize processes, and ensure seamless execution across business units. This is a unique opportunity to impact a dynamic, founder-led enterprise with broad reach and ambitious growth plans.

Key responsibilities include:

• Build and manage the enterprise operating cadence across operating companies, investments, development initiatives, and foundation efforts
• Create systems for visibility, reporting, and decision-making across business units
• Oversee enterprise KPI dashboards and executive performance tracking
• Drive cross-functional strategic initiatives from concept through implementation
• Align operating-company priorities with the broader investment and growth strategy
• Lead special projects such as new venture launches, partnerships, acquisitions, and expansion
• Coordinate across operating company leaders, investment/development partners, and internal stakeholders
• Ensure efficient communication, track deliverables, and hold teams accountable to timelines and goals
• Coordinate milestone tracking for large-scale development projects, including Oklahoma City initiatives
• Partner directly with the founder/CEO to prioritize focus and prepare briefing materials, dashboards, and decision frameworks
• Build scalable operational infrastructure, standardizing reporting, planning cycles, and governance rhythms
• Improve organizational efficiency through process design and automation

Requirements

Required Qualifications:

• Master’s degree
• Experience managing multiple priorities across multiple business lines
• Experience building operational systems for visibility, reporting, and decision-making across teams or business units
• Experience leading cross-functional strategic initiatives from concept through implementation
• Demonstrated financial, operational, and project management fluency in an operations leadership role
• Proficiency with Google Workspace tools (Google Sheets, Google Docs, Google Calendar)
• Proficiency with ClickUp or Notion
• Experience partnering directly with a founder/CEO (or equivalent executive) to prepare briefing materials, dashboards, and decision frameworks

Preferred Qualifications:

• Experience operating in a multi-entity environment such as a holding company, family office, venture platform, diversified operating group, or complex founder-led enterprise
• Experience with venture investing and/or portfolio operations
• Experience with real estate development and/or mixed-use project coordination

Benefits

• Comprehensive health insurance coverage (medical, dental, vision)
• 401(k) retirement plan with company match
• Generous paid time off and holidays
• Flexible hybrid work environment based in Newport Beach, CA
• Professional development opportunities and executive coaching
• Opportunity to work directly with founder/CEO and senior leadership
• Team events and a collaborative, culture-driven workplace