Communication Skills, Leadership, Operational Improvement, Operations Management, Organizational Skills, Performance Analysis, Performance Management, Process Improvement, Team Lead/Manager
LOCATION
Brooklyn, NY
POSTED
1 day ago
Senior Head Of Operations
A growing service-based company is seeking a senior Head of Operations to oversee and drive performance across multiple departments and field teams. This role requires a hands-on leader who can balance strategic oversight with on-the-ground execution in a fast-paced environment.
Responsibilities Include:
Managing multi-layered operational teams across departments
Overseeing field operations to ensure efficiency and accountability
Driving process improvements and operational scalability
Supporting department managers and leadership teams
Maintaining strong visibility across active operations
Ensuring high performance, structure, and team coordination
Ideal Qualifications:
Proven experience managing large, multi-tiered teams
Strong leadership and organizational skills
Experience in fast-paced service environments
Ability to balance strategy with hands-on execution
People-focused with strong communication skills
Additional Info:
Approximately 20% field-based, majority office-based
Requires flexibility beyond standard 9–6 hours
This is a high-level leadership opportunity for an experienced operator looking to scale and optimize complex operations.