Head of Compliance Governance and CMS Oversight, PayPal Bank

The Head of Compliance Governance & CMS Oversight is a foundational leadership role responsible for designing, implementing, and overseeing the Bank''s Compliance Management System (CMS) governance framework during the formation of a de novo Industrial Loan Company (ILC). Reporting directly to the Chief Compliance Officer, this leader will establish the governance infrastructure, operating model, and core compliance processes necessary to support a safe, sound, and scalable compliance program that meets regulatory expectations from charter formation through ongoing operations.

Essential Responsibilities:

• Lead and develop a compliance organization across multiple compliance domains or business areas, building high-performing teams
• Establish compliance program strategy for significant organizational scope, creating comprehensive frameworks aligned with regulatory requirements
• Drive continuous improvement of compliance processes, methodologies, and control frameworks across the compliance function
• Develop strategic partnerships with business, legal, risk, audit, and technology leaders to embed compliance into operations
• Solve highly complex compliance challenges, establishing new approaches when existing frameworks are insufficient for emerging regulatory requirements
• Collaborate on decisions about compliance program design, resource allocation, and organizational priorities to manage regulatory risk effectively
• Influence organizational approach to compliance through thought leadership, regulatory insights, and risk-based recommendations
• Build organizational compliance capability through talent development, knowledge sharing, and establishment of compliance excellence standards

Minimum Qualifications:

• 8+ years of relevant compliance experience and a Bachelor''s degree OR any equivalent combination of education and experience

• Proven experience managing compliance teams and delivering complex program initiatives through others

• Deep knowledge of U.S. banking laws, regulations, and regulatory expectations governing Compliance Management Systems, including FFIEC guidance and consumer compliance regulatory frameworks.

• Experience establishing or overseeing one or more core compliance governance functions, such as:

• Policy & Procedure Governance

• Compliance Risk Assessment

• Regulatory Change Management

• Regulatory Examination Management

• Compliance Issue Management

• Customer Complaint Oversight

• Compliance Training & Awareness

• Board and Executive Compliance Reporting

• Demonstrated experience developing executive- and Board-level reporting, governance materials, and compliance metrics.

• Experience working within a Three Lines of Defense governance model and providing independent oversight, effective challenge, and credible challenge to business and control functions.

• Demonstrated people leadership experience, including recruiting, developing, coaching, and leading high-performing teams.

• Proven ability to lead cross-functional initiatives, influence senior stakeholders, and drive execution in a complex, matrixed organization

• Experience supporting a de novo bank charter, bank integration, significant regulatory transformation, or large-scale compliance program buildout.

• Experience within a fintech, payments, or digital banking organization.

• Knowledge of Industrial Loan Company (ILC) regulatory requirements and governance expectations.

• Professional certifications such as CRCM, CAMS, CCEP, or other relevant compliance or risk management credentials.

• Experience implementing or governing GRC platforms and compliance technology solutions.

• Experience leading regulatory examinations and managing interactions with federal and/or state banking regulators.

• Experience leveraging enterprise governance, compliance, or risk management capabilities while establishing legal-entity-specific oversight and governance.