Head of Agent Engagement

Head of Agent Engagement

• Title of Role: Head of Agent Engagement
• Location: San Francisco, onsite
• Company Stage of Funding: Venture Round — AI, Insurance, B2B, Software Development
• Office Type: Onsite
• Salary: $300K–$350K

Company Description

We're representing a dynamic company that leverages domain-specific AI to transform the insurance industry. This organization focuses on automating routine tasks within insurance workflows for carriers, managing general agents, and brokers, streamlining operations and enhancing efficiency in a rapidly evolving market.

What You Will Do

• Lead the development and implementation of strategies to enhance agent engagement and satisfaction.
• Collaborate with cross-functional teams to optimize AI-driven solutions for insurance workflows.
• Analyze performance metrics to identify areas for improvement and drive operational excellence.
• Establish and maintain strong relationships with agents to foster loyalty and retention.
• Drive initiatives that promote the adoption of technology solutions among agents and brokers.
• Monitor industry trends and competitor activities to inform strategic decisions.
• Develop training programs and resources to empower agents in utilizing AI tools effectively.

Ideal Candidate Background

• 10–12 years of experience in operations, preferably within the insurance or technology sectors.
• Proven track record of enhancing agent engagement and driving operational improvements.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills to build relationships with stakeholders.

Preferred

• Experience working with AI technologies in a B2B environment.
• Familiarity with insurance workflows and processes.
• Previous leadership experience in a fast-paced startup or venture-backed company.

Compensation and Benefits

The base salary for this role ranges from $300K to $350K, complemented by a comprehensive benefits package designed to support your professional and personal well-being.