Head housekeepers are vital for maintaining cleanliness and efficiency in hotels, resorts, and large private households. Guest Service: Resolving guest complaints, addressing special requests, and ensuring high customer satisfaction.
Numbers & Facts
Location
Corpus Christi, TX
Description
Job Description
Job Description
Key Responsibilities
Staff Management: Recruiting, training, scheduling, and supervising housekeeping personnel.
Quality Control: Conducting thorough inspections of guest rooms and common areas to ensure compliance with company standards.
Inventory Control: Maintaining and ordering cleaning supplies, linens, and guest amenities.
Operational Management: Developing cleaning procedures, managing budgets, and controlling costs.
Safety Compliance: Ensuring all staff adhere to safety regulations, such as OSHA protocols.
Guest Service: Resolving guest complaints, addressing special requests, and ensuring high customer satisfaction.
Key Daily Tasks
Reviewing room occupancy reports and scheduling staff accordingly.
Conducting morning briefings and inspecting cleaning carts.
Performing inspections of check-out rooms and VIP rooms.
Coordinating with the maintenance team regarding room repairs and maintenance.
Head housekeepers are vital for maintaining cleanliness and efficiency in hotels, resorts, and large private households.
\nCompany Description
Atwell Suites 5152 Flynn Parkway Corpus Christi, TX 78411