Head Golf Professional

DUTIES AND RESPONSIBILITIES:

• Hiring/ Staffing: in cooperation with Human Resources, trains and supervises assistants, outside staff, and shop staff.
• Completes employee evaluations in a timely manner and coordinates processes with Human Resources.
• Implements company and departmental policies and procedures and schedules regular staff meetings.
• Oversees all golf services and operations including but not limited to golf-related purchasing, cart maintenance and usage, tee-time reservations, starting and monitoring play.
• Enforces all rules and regulations governing golf course usage.
• Coordinates golf operations with Golf Course Maintenance Department and maintains close working relationship with Golf Course Superintendent.
• Reviews and reports financial variances at the end of each period.
• Develops, in coordination with VP of Golf, annual operating budget and business plan.
• Develops and manages an innovative tournament program that services all customer segments.
• Maintains and oversees, in coordination with the Director of Retail, a profitable merchandise concession that is consistent with patron demographics and needs.
• Establishes retail sales goals and forecasts with Director of Retail and monitors and analyzes reports.
• Supervises physical inventories and the display of merchandise and assists in the development of necessary systems to safeguard inventories.
• Implements cash and systems controls to ensure the safekeeping of assets, inventory, and resources.
• Oversees and approves all weekly golf staff time sheets, payroll, purchase orders, and invoices.
• Oversees the preparation of reports required by the VP of Golf.
• Oversees, monitors, and promotes the development of the assistant golf professionals in the PGA PGM program.
• Thinks innovatively regarding day-to-day operations and presents new operational ideas to the VP of Golf.
• Works closely with lodge partners to ensure an exceptional experience for all guests.
• Updates Bulletin Boards with current information.
• Plays with membership and maintains competitive level golf skills.
• Instructs Jr. Clinics and other clinics as necessary.

QUALIFICATIONS/REQUIREMENTS/EXPERIENCE/EDUCATION:

• PGA member for at least 3 years.
• 3-5 years of management experience.
• Must have customer service, training and supervision of staff, fiscal experience, and tournament organization skills.
• 10 or more years of experience in the business (under P.G.A. requirements) preferred.
• PGA PGM Completion (or business school) required.
• PGA seminars preferred.
• Must be able to motivate and lead staff.
• Must have excellent computer skills.

SAFETY RESPONSIBILITIES AND REQUIREMENTS

• Actively demonstrates, encourages, trains and models safety rules and guidelines in accordance with company, OSHA, EPA, DNR, and other state and federal law requirements.

• Demonstrates and documents safety training and orientation for all employees.

• Investigates loss producing incidents and reviews prevention recommendations with all employees.

• Takes personal responsibility for safety every day.

Benefits:

• Medical, dental, vision and life insurance 
  • Teladoc and True Life Care programs 
• Paid time off: vacation (two weeks at date of hire), sick, personal days, and 10 holidays 
• 401(k) with company match 
• Flexible spending and health savings accounts
• LTD and STD
• Employee Assistance Program
• Employee discounts: food, retail merchandise, boat rentals
• Golf privileges