HDA Support Analyst

This position will be responsible for executing program audits, improving data quality, supporting reporting and forecasting activities, and assisting with process improvement initiatives. Key Responsibilities: Audit & Program Validation: Audit HDA accounts, agreements, rebates, and POS relationships to ensure accuracy and completeness.

Kforce's client in Brookfield, WI is seeking a highly analytical and detail-oriented HDA Support Analyst to support its Heavy Duty Alliance (HDA) program. This position will be responsible for executing program audits, improving data quality, supporting reporting and forecasting activities, and assisting with process improvement initiatives. The ideal candidate will have strong experience working with large datasets, advanced analytical tools, and cross-functional business teams. This role requires a blend of data analysis, operational auditing, and process improvement capabilities. Key Responsibilities: Audit & Program Validation:

• Audit HDA accounts, agreements, rebates, and POS relationships to ensure accuracy and completeness
• Validate account hierarchies and program participation records
• Review financial accruals and rebate payouts against contractual agreements
• Identify discrepancies and work with stakeholders to resolve data and reporting issues

Data Quality & CRM Governance:

• Review, clean, and maintain historical CRM data
• Ensure required program documentation is complete and readily accessible
• Identify duplicate records, missing information, and data governance opportunities
• Support the development of a reliable source of truth for HDA reporting

Reporting & Analytics:

• Consolidate information from multiple systems and databases
• Create and maintain reports, trackers, dashboards, and supporting documentation
• Analyze large datasets to identify trends, exceptions, and operational opportunities
• Support forecasting and business decision-making with data-driven insights

Process Improvement:

• Document current business processes and identify efficiency opportunities
• Assist with testing and implementation of automation solutions and workflow enhancements
• Support continuous improvement projects within Sales Operations and Finance

Additional Support:

• Provide operational support for high-priority HDA initiatives

Requirements:

• Advanced Microsoft Excel skills including pivot tables, lookups, data modeling, and large dataset analysis
• Experience querying and validating data using SQL
• Experience utilizing SQL, Python, Power BI, Power Apps, and other analytical tools for data analysis or process automation
• Strong analytical and problem-solving abilities
• Exceptional attention to detail and commitment to data accuracy
• Ability to work independently while managing multiple priorities
• Strong written and verbal communication skills

Preferred Qualifications:

• CRM administration or data governance experience
• Experience with rebate, channel partner, distributor, or incentive-based programs
• Process improvement or continuous improvement experience
• Experience working within Sales Operations, Finance, or Commercial Operations environments

Ideal Candidate Profile: Recruiters should prioritize candidates with:

• Strong data analysis backgrounds
• Proficiency in SQL and Excel
• Experience auditing data and validating financial or operational records
• Exposure to CRM systems and data cleanup initiatives
• Ability to work cross-functionally across Finance, Operations, and Business teams
• Experience supporting process improvement and automation projects