HBCU Early College Prep Student Success Coach

HBCU Early College Prep Student Success Coach

Salary

$42,000.00 - $46,350.00 Annually

Location

HBCU Early College Prep - NY

Job Type

P12-Professional 12 month

Job Number

2026-00495

Division

Strategic Enrollment Management

Department

SESA - Enrollment Management

Opening Date

10/20/2026

• Description
• Benefits
• Questions

General Description of the Position

The HBCU Early College Prep Dual Enrollment Student Success Coach supports high school students participating in Delaware State University's Dual Enrollment and Early College programs. The Coach provides enrollment guidance, and personal support to ensure student success in both high school and college coursework. This position collaborates with students, parents, school counselors, and university departments to promote retention, achievement, and a smooth transition into higher education.

A successful candidate demonstrates enthusiasm for working with high school students, strong communication and problem-solving skills, and the ability to thrive in a fast-paced, student-centered environment.

Essential Functions & Required Knowledge, Skills and Abilities

The following are the functions essential to performing this job.

• Student Coaching & Advising - Provide individualized academic coaching and guidance to dual enrollment students, aligning course selection with high school and college requirements.
• Case Management - Manage assigned student caseloads from inquiry through completion using proactive outreach, academic monitoring, and timely interventions.
• Program Navigation - Maintain expertise in Delaware State University (DSU) dual enrollment policies, registration procedures, and academic standards to guide students effectively.
• Career & College Readiness - Facilitate early career exploration and college transition planning through workshops, and goal-setting activities.
• Academic Progress Monitoring - Track academic performance, identify at-risk students, and coordinate referrals for tutoring or academic support.
• Stakeholder Collaboration - Serve as liaison among students, parents, high school administrators, counselors, and university offices to streamline processes and resolve issues.
• Communication & Outreach - Maintain consistent contact with students and families via phone, email, text, and video conferencing to promote engagement and success.
• Event Coordination - Plan and lead workshops, orientations, and events that prepare students for college and highlight the HBCU experience, such as cultural showcases, student panels, Greek-life events, and DSU traditions by collaborating with campus partners, such as Student Affairs, Office of Student Success, Office of Admissions, etc., to deepen belonging and identity among dual enrollment students.
• Data Management - Document all interactions and student outcomes in the Customer Relation Management (CRM) system to support accurate tracking and reporting.
• Other Duties - Participate in professional development, maintain compliance with institutional and Family Education Rights and Privacy Act (FERPA) policies, and contribute to program assessment and improvement.
• Additional functions/duties as assigned.

Required Knowledge, Skills, and Abilities:

The individual in this job must possess these skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Strong interpersonal communication skills.
• Knowledge of dual enrollment, academic success strategies, and student development principles.
• Ability to build rapport and communicate effectively with students, parents, and school partners.
• Proficiency with CRM systems, Banner, and Canvas.
• Commitment to equity, inclusion, and supporting diverse student populations.
• Organizational and problem-solving skills, with the ability to manage multiple priorities.
• Willingness to travel frequently to partner high schools, including evenings or weekends as needed.

Qualification Standards

• Education: Bachelor's degree required; Master's degree in Education, Counseling, Higher Education, or related field preferred.
• Experience: Minimum of two (2) years of experience in academic advising9, student success, or K-12/college partnerships. Experience working with high school students or early college programs preferred.
• Additional Requirements: Knowledge of FERPA, student retention strategies, and HBCU history and mission.

Professional Standards:

• Maintain ethical responsibility and confidentiality in all student interactions.
• Demonstrate cultural competence and professionalism in all communications.
• Promote a student-centered and inclusive environment.
• Exhibit punctuality, reliability, and responsiveness.
• Engage in professional development and continuous improvement activities.
• Support the mission and values of Delaware State University and the HBCU legacy.

Performance Standards & EEO Statement

The criteria for evaluation in this position include, but are not limited to, the following:

• Demonstrates knowledge of DSU Fundamentals and program expectations.
• Provides high-quality, proactive student support resulting in measurable retention and success outcomes.
• Communicate effectively and professionally with all stakeholders.

EEO Statement

Delaware State University is an Equal Opportunity Employer. The University does not discriminate on the basis of gender, race, religion, age, national origin, color, marital status, sexual orientation, citizenship or disability, veteran or military status, gender identity or genetic information. Auxiliary aids and services are available upon request to individuals with disabilities. The University is committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

Equal opportunity employer/program and "auxiliary aids and services are available upon request to individuals with disabilities.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

To learn more details, visit the Delaware State University Benefits Page and the State of Delaware benefits page.

01

Do you have a bachelor's degree in any field, as required for this position?

• Yes
• No

02

Do you have at least two (2) years of experience in academic advising, student success, or K-12/college partnerships, including experience supporting high school students or early college programs?

• Yes
• No

03

Do you have experience planning and coordinating student workshops, orientations, or campus events, and collaborating with internal or external partners to support student engagement, and college readiness?

• Yes
• No

Required Question

Employer Delaware State University

Address 1200 N. Dupont HWY

Dover, Delaware, 19901

Phone (302) 857-6261

Website https://www.desu.edu/about/administration/human-resources