Accounting, Accounting Software, Accounts Payable, Accounts Receivable, Administrative Skills, Communication Skills, Computer Systems, Customer Relations, Customer Support/Service, Data Entry, ERP (Enterprise Resource Planning), Executive Assistant Skills , Financial Metrics, High School Diploma, Human Resources, Microsoft Office, Microsoft Product Family, Payroll Accounting, Presentation/Verbal Skills, Problem Solving Skills, Purchasing/Procurement, Warehousing, Writing Skills
LOCATION
Richmond, VA
POSTED
8 days ago
Title: Wage Non-Specified
State Role Title: Wage
Hiring Range: Commensurate with experience
Location: Office of the Executive Secretary (OES)
Agency Website: www.vacourts.gov
Recruitment Type: General Public - G
Additional Detail
Job Duties
The Supreme Court of Virginia, Office of the Executive Secretary, is seeking applications for an ERP Support Specialist. This position will report to the Director of Fiscal Services.
The Department of Fiscal Services went live with a new Enterprise Resource Planning System, HAWKS (Human Resources, Accounting, Warehousing Knowledge System), on July 1, 2026. This position will provide administrative support across all areas of Fiscal Services (Accounts Payable, Purchasing, Payroll, General Accounting, Accounts Receivable, User Support).
Essential Duties & Responsibilities
Triage issues and questions from the field received via email and phone
Provide Tier 1 level support for field staff
Assist Accounts Payable and Payroll with data entry for expenses and payment requests
Track various metrics assigned by Fiscal Director to ensure system stabilization
Other duties as assigned by Fiscal Director
Minimum Qualifications
The most competitive candidates will possess:
Effective written and oral communication skills
Experience interacting with external customers
Efficient with Microsoft Office products and computer systems