Guest Services Temp

Davidson College

  • Davidson, NC
  • 19 days ago

    Highlights

    20% Provides services to guests including check-in, check-out, printing boarding passes and maps, making reservations, reply to emails, make phone calls, taking payment, and answering questions about Davidson College for guests. We are seeking a positive individual to perform general housekeeping, interact with our overnight guests, help set up breakfast each morning, assist with guest check-in/check-out, and support the supervising staff with day to day operations.

    Numbers & Facts

    LocationDavidson, NC

    Description

    Join our Guest House Team at Davidson College! The Carnegie Guest House is a bed and breakfast located on Davidson's campus. Guests are typically alumni of the college, parents of current students, or prospective students and their families. We are seeking a positive individual to perform general housekeeping, interact with our overnight guests, help set up breakfast each morning, assist with guest check-in/check-out, and support the supervising staff with day to day operations.

    The position is part-time working every other weekend from 7:30am-2:00pm. This position will be called upon to work independently. The Guest House team is a small, close-knit group and Davidson College is a terrific place to work!

    Responsibilities:

    • Clean, scrub, mop, shampoo, and polish floors,
    • Clean walls, windows, woodwork, venetian blinds, fixtures, carpets, entrance/exit mats and other surfaces.
    • Sweep and clean walkways
    • Clean showers in guest rooms
    • Clean and disinfect restrooms
    • Empty trash containers and sanitize such containers to meet college standards and sanitary requirements on as needed basis.
    • Pull trash and recycling and place in assigned locations for pick up.
    • Keep inventory of tools and supplies needed to complete all necessary task
    • Work every other weekend and some holidays
    • Maintain a welcoming environment for students/staff/guests
    • Maintain good employee relations
    • Makeovers/clean guest rooms
    • Laundry
    • Create reservations
    • Take payment
    • Check-in/out guests
    • Call/email guests
    • Run reports

    Required Qualifications:

    HS Diploma and minimum one year experience

    Willingness to take directions but able to assess needs and take action when necessary

    Ability to work well as part of a team

    Preferred Qualifications:

    Basic computer skills

    Ability to learn the reservation software

    Ability to work unsupervised

    Knowledge of the campus and surrounding area a plus

    Job Duties

    75% Provides guest room housekeeping with the changing of beds, towels, cleaning of r

    5% Supervises breakfast for the guests with the set-up, monitoring and clean up

    20% Provides services to guests including check-in, check-out, printing boarding passes and maps, making reservations, reply to emails, make phone calls, taking payment, and answering questions about Davidson College for guests

    Physical demands: balancing, carrying, pulling/pushing, repetitive movement, standing, bending, climbing, reaching, sitting, twisting.

    Information about how to submit an application can be found at https://employment.davidson.edu

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