Coaching, Communication Skills, High School Diploma, Hospitality and Tourism, Lift/Move 20 Pounds, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Word, Operations Guidelines
DUTIES AND RESPONSIBILITIES:
- Oversee team and assign tasks to best meet guest needs
- Assist in training Guest Services employees to ensure the highest level of service
- Ensure compliance with all operational guidelines
- Achieve objectives set forth by the Guest Services Manager/Assistant Manager
- Acts as the central point of contact for all guest/operational issues during shift
- Administer coaching and counseling actions when needed
- Promote a healthy, safe, and hazard-free work environment
- Report any departmental needs to the Guest Services Manager/Assistant Manager
- Perform the duties of a team member in their absence as needed or required
- Perform other duties as assigned
REQUIRED QUALIFICATIONS:
High School diploma or GED
Willing and able to work odd and irregular hours including nights, weekends, and holidays
Able to work in sunny, hot, humid, cold, and rainy conditions
Proficient with Microsoft Outlook, Word, Excel or similar programs
Able to lift up to 20lbs without assistance and 30lbs with assistance
Strong communication skills with the ability to motivate a team, deliver quality results, and maintain a positive attitude
Ability to successfully perform all duties and responsibilities of this position
Interested applicants can apply directly to www.visitowa.com/employment.
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