Sandia Peak Ski Area
Guest Services Representative
2026/2027 Winter Season
Sandia Peak Ski Area is seeking friendly, dependable, and customer-focused team members to join our Guest Services Department for the 2026/2027 winter season.
Guest Services is a key part of the guest experience and is responsible for assisting visitors with tickets, season passes, lessons, RFID access, and general questions about the ski area.
Responsibilities
- Provide excellent customer service and create a welcoming experience for guests
- Sell and issue lift tickets and season passes
- Assist guests with season-pass questions, products, and account information
- Check in guests for ski and snowboard lessons
- Assist with lesson registration and scheduling
- Operate and troubleshoot basic RFID ticketing/access systems
- Operate POS systems and accurately process cash, credit card, and other transactions
- Assist guests with RFID cards and access issues
- Answer questions regarding lift tickets, lessons, operating hours, mountain services, and ski area policies
- Maintain accurate records and follow established cash-handling procedures
- Assist with opening and closing Guest Services
- Maintain an organized and professional Guest Services area
- Work closely with Ski School, Lift Operations, Retail, and other departments
- Assist with other duties as needed to support daily ski area operations