Guest Services Rep

UT Health East Texas

  • Tyler, Texas
  • 7 days ago

    Highlights

    Specializing in advanced acute care medicine, our Midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Responsibilities: The Patient / Visitor Screener will provide hospital access screening with excellent customer service skills.

    Numbers & Facts

    LocationTyler, Texas

    Description

    Overview:

    Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX. 

     

    Why Join Us? 

     

    Thrive in a People-First Environment and Make Healthcare Better 

    • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
    • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
    • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

    Get to Know Your Team: 

    • UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our Midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.
    Responsibilities:
    • The Patient / Visitor Screener will provide hospital access screening with excellent customer service skills.
    • Responsible for screening employees, visitors, patients and vendors who enter the facility.
    • Hospital Access Screener will ask screening questions and accurately obtain temperatures.
    • This individual will provide appropriate PPE.
    • May be responsible for the safe transport of patients via wheelchair.
    Qualifications:

    Job Requirements:  

    • High school diploma or equivalent.
    • One year of customer service experience.
    • Basic personal computer skills and comfort with the Microsoft Windows operating system; database and word processing skills.

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