Guest Services Night Team Member 26-27

Find your line at Mt. Hood Meadows, where we turn passion into purpose by delivering unforgettable experiences in one of the Pacific Northwest's most stunning mountain settings. We believe in creating moments that matter - for our guests, for each other, and for the community. Apply today and join a team that fully embodies the mountain lifestyle.

Position Overview

Love the mountains and enjoy helping people? Join the Guest Services team at Mt. Hood Meadows as a Night Guest Services Team Member and help create memorable experiences for guests during evening and overnight resort operations.

As a Night Guest Services Team Member, youll be a welcoming and helpful resource for our guests, providing accurate information, processing resort products, and supporting a variety of Guest Services operations. Youll assist with lift tickets, passes, lessons, rentals, and other resort offerings while helping guests navigate their experience at Mt. Hood Meadows. Working during evening hours, youll play an important role in supporting our guests and team as the resort transitions through nighttime operations.

This is a dynamic, guest-facing position that combines customer service, communication, technology, and problem-solving in a unique mountain environment. If you enjoy working with people, thrive in an active workplace, and are looking for a role that offers a different perspective on the resort experience, wed love to speak with you about joining the Mt. Hood Meadows team.

This is a full-time, seasonal position

Qualifications & Experience

• Comfortable communicating and working with in-person guests
• Comfortable using computers and other technology including point-of-sale systems
• Strong attention to detail and accuracy
• Ability to multitask and stay calm under pressure
• Ability to work independently and as part of a team
• Minimum Age 16
• Ability to work weekends and holidays
• Must be comfortable with the changing dynamics of a seasonal business

Preferred Qualifications & Experience

• Previous guest service experience
• Prior experience operating a point-of-sale

Compensation:

• Starting Wage: $ 18.54 - $21.93 hourly

Perks:

• Year-Round Housing Available. Subject to Availability
• Ski/Snowboard Season Pass for employees and qualifying dependents
• Dont Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Free Employee Transportation from Hood River & Sandy
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Appreciation Events/Dinners
• Click here to learn more about our team member perks

Videos:

• Watch our team in action on the MHM YouTube Channel

MHM is dedicated to fostering a consistent and enduring effort to create a welcoming and respectful environment for our team, guests, and community. Our hiring and recruitment efforts are designed to be equitable and accessible, and we actively seek ways to broaden participation in Snowsports for groups who have historically faced barriers.

If you need assistance with the application process, please reach out to us at jobs@skihood.com - were happy to help.