Guest Services Host 26-27

Find your line at Mt. Hood Meadows, where we turn passion into purpose by delivering unforgettable experiences in one of the Pacific Northwest's most stunning mountain settings. We believe in creating moments that matter - for our guests, for each other, and for the community. Apply today and join a team that fully embodies the mountain lifestyle.

Position Overview

Are you passionate about creating memorable guest experiences and love the energy of a mountain resort? As a Guest Host at Mt. Hood Meadows, youll be the go-to resource for guests across various locations, helping them navigate their day, answering questions, and ensuring smooth flow throughout the resort. From greeting patrons to managing lines and assisting with guest concerns, and acting as a communication liaison between other departments, you'll play a key role in delivering the friendly, helpful, and efficient service we're known for.

If youre adaptable, guest-focused, and ready to work in a dynamic outdoor environment, this is your chance to be part of an enthusiastic team that keeps the mountain running smoothly!

This is a part-time, seasonal position

Qualifications & Experience

• At least 18 years old
• Strong guest service and communication skills
• Ability to stay calm and professional in high pressure situations
• Ability to work independently and, at times, without supervision
• Strong organizational skills with the ability to prioritize tasks
• Previous experience in customer service
• Availability to work weekends and holidays
• Must be comfortable with the changing dynamics of a seasonal business

Compensation:

• Starting Wage: $17.25 - $21.08 hourly

Perks:

• Year-Round Housing Rentals. Subject to Availability
• Ski/Snowboard Season Pass for employees and qualifying dependents
• Dont Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Free Employee Transportation from Hood River & Sandy
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Appreciation Events/Dinners
• Click here to learn more about our team member perks

Videos:

• Watch our team in action on the MHM YouTube Channel

MHM is dedicated to fostering a consistent and enduring effort to create a welcoming and respectful environment for our team, guests, and community. Our hiring and recruitment efforts are designed to be equitable and accessible, and we actively seek ways to broaden participation in Snowsports for groups who have historically faced barriers.

If you need assistance with the application process, please reach out to us at jobs@skihood.com - were happy to help.