Guest Services Coordinator – Remote

HB Travels

  • Chicago, IL
  • 4 days ago
  • Remote

    Highlights

    This role focuses on customer communication, reservation support, service coordination, and helping clients feel informed and supported. Strong customer service skills, professional communication, attention to detail, organization, computer proficiency, and an interest in hospitality and travel.

    Numbers & Facts

    LocationChicago, IL (
    Remote
    )

    Description

    We are looking for a Guest Services Coordinator to assist customers before and during their travel experiences.

    This role focuses on customer communication, reservation support, service coordination, and helping clients feel informed and supported.

    Responsibilities

    • Respond to guest inquiries
    • Assist with accommodations and reservation questions
    • Research available travel services
    • Communicate reservation details
    • Provide confirmations and updates
    • Assist with customer requests
    • Maintain accurate documentation
    • Follow up as necessary

    Qualifications

    Strong customer service skills, professional communication, attention to detail, organization, computer proficiency, and an interest in hospitality and travel.

    What We Offer

    Remote work, flexible scheduling, training, ongoing team support, and industry development opportunities.

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