Guest Services Attendant

Guest Services Attendant Job | French Lick Resort, French Lick, IN | Hospitality Online

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Guest Services Attendant

French Lick Resort

8670 W. State Road 56

French Lick, IN 47432-9389

Resort with 756 Rooms

5 Locations

401k, Monthly Bonus, Fitness Center, Profit Sharing, Benefits Package, PTO

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The Guest Services Attendant (valet) will provide prompt, safe, efficient and friendly vehicle care and delivery for all Resort guests. The Guest Services Attendant is responsible for the transportation of guests luggage and assists with Bell Desk functions.

Why you will enjoy this job

The Midwests Premier Resort Destination

French Lick Resort, named America's Best Historic Resort by Historic Hotels of America, features two historic grand hotels nestled in the Hoosier National Forest of southern Indiana. The French Lick Springs Hotel and West Baden Springs Hotel provide luxurious AAA Four-Diamond accommodations for guests seeking relaxation, romance, family time or excitement. An easy drive from Indianapolis and Louisville, this upscale destination features championship golf courses, world-class spas, Vegas-style gaming, horseback riding and activities for kids.

Responsibilities for this Position

• Responsible for parking and retrieving all guest cars in an efficient, safe and friendly manner.
• Provides warm and sincere welcome/farewell for all guests of Resort including use of guest name & good eye contact with each guest.
• Provides assistance in and out of vehicles of all guests.
• Maintains proper control of all guests keys.
• Ensures accurate documentation on all tickets to ensure accurate billing & good service to guests.
• Delivers automobiles to guests ready to drive, which will require snow removal during winter season.
• Follows direction and instruction offered by doorman.
• Clearly explains parking fees and luggage procedures.
• Provides useful information and assistance as needed.
• Maintains cleanliness of the PC, and parking lot areas.
• Maintains traffic control ensuring fire lanes are kept clear.
• Gives directions to area sites.
• Must be knowledgeable of emergency procedures.
• Opens doors for clients or personnel.
• Handles room deliveries.
• Handles luggage for clients.
• Performs special deliveries or errands.
• Adheres to the policies of the company as set forth in the Employee Handbook and reports any observed violations to Human Resources.
• Maintains the highest level of employee/guest relations.
• Performs other related reasonable duties capable of being performed as requested by Management.

Requirements

• Must be a citizen of this country or possess a valid work permit.
• Experience in the service industry preferably in the hospitality industry.
• Service orientation, communication and analytical abilities.
• Ability to transport, handle and/or lift a minimum of 50 lbs. (Note: Loading and unloading luggage out of vans, busses, etc., and delivery to and from guest rooms).
• Current drivers license and clean driving record.
• Must be able to work nights, weekends and holidays as required.
• Must possess excellent communication skills.
• Must have ability to write routine correspondence and speak effectively to the public, employees and customers.
• Must be able to work while standing, walking, running and shoveling for extended periods
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Technical Requirements:

• Must be willing to work a variety of day/night and weekend shifts.
• Must be able to read, write and speak English.
• Requires strong organizational skills.
• Must be able to work independently.
• Able to be on your feet for long periods of time.
• Able to lift at least 50 pounds.
• Excellent people skills.
• Must meet grooming standards.
• We provide a substance free environment. Substance testing is mandatory.
• Meet/exceed customer expectations.
• Must meet or exceed the team expectations.
• An energetic personality.

Compensation

Hours

Variable Hours

Benefits

• Dry Cleaning/Laundry
• Free Parking
• Meals
• Matching 401-k
• Profit Sharing
• We are proud to be an equal employment opportunity employer for minorities, women, protected veterans, disabled individuals, and any other protected class.

Posted October 30, 2026

4 photos

About French Lick Resort

About Us

By the mid-1990s, French Lick Spring Hotel, although still in operation, was a mere shell of its former glory and the abandoned West Baden Springs Hotel was literally crumbling to the ground. As with any great comeback story, it all started with people who refused to give up - local volunteers and the folks at Indiana Landmarks. Seeing West Baden Springs Hotel in a state of ruin devastated the group, whose mission is saving such cherished properties. Soon the Cook family, devoted preservationists who themselves led the restoration of many Indiana buildings, joined the cause and committed more than $600 million dollars to not only save West Baden Springs Hotel but also French Lick Springs Hotel. The Cooks wanted their preservation work to result in living, breathing historic places that would be around for centuries to come. Today, 1.1 million guests visit French Lick Resort annually to experience this "save of the century."

Why a career with French Lick Resort

Whether you're just beginning your career journey or looking for a new professional challenge, French Lick Resort has a career path for you. Our resort includes three hotels (including two AAA Four-Diamond historic hotels), two nationally-acclaimed golf courses, a casino, two world-class spas, over a dozen food and beverage venues, meeting and event facilities, retail shops, horse stables, sporting clays range, bowling alley and more. With so many amenities, we have a variety of full-time, variable (part-time) and seasonal opportunities for you to join our team.

Guests know us for our friendly staff who create memorable experiences. If you are interested in exploring career opportunities with us and want to join our team to accomplish our mission of Exceeding Guest Expectations, then browse our current career opportunities.

Other Job Openings

• Guest Services Attendant

• Banquet Server

• PBX Operator

• Guest Services Agent

• Table Games Supervisor

• Resort Concierge

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