Guest Services Attendant

A Guest Service Attendant acts as the primary point of contact for golfers, managing daily operations, tee times, and customer service in a golf shop. Key responsibilities include checking in members/guests, processing sales transactions, maintaining shop cleanliness, and assisting with merchandise inventory. They often manage cart assignments, provide course information, and support tournament operations.

Pay: $16.00 - $17.50 DOE

Key Responsibilities

• Customer Service & Check-in: Greeting golfers, managing reservations, checking in players, and answering phone inquiries.

• Sales & POS Operations: Handling cash and credit card transactions, selling merchandise, and processing rental equipment fees.

• Merchandising & Inventory: Stocking, organizing, and displaying merchandise, as well as assisting with inventory counts.

• Operations & Logistics: Assisting with cart staging, monitoring the tee sheet to control pace of play, and performing opening/closing procedures.

• Expected to assist with food service and carts as needed.

• Maintenance: Keeping the pro shop and surrounding areas clean, organized, and tidy.

Required Skills and Qualifications

• Customer Service Skills: Strong communication skills and a friendly, helpful demeanor.

• Golf Knowledge: Understanding of golf rules, etiquette, and terminology.

Technical Proficiency: Ability to use POS (Point-of-Sale) systems and reservation software.

• Flexibility: Availability to work, including weekends, evenings, and holidays.

Extra Information:

• Use of cell phone prohibited while on duty.

• Complimentary golf while employed by Chandler Park GC.

• Typical Physical Demands - Standing for long periods. Lifting, pushing, or pulling merchandise and golf bags.