Guest Service Representative

The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.

The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives.