Guest Service Representative

We are searching for a Guest Service Representative to help ensure a safe and memorable experience for guests. This position is onsite on the Las Vegas Strip, contract-to-hire, and pays $18 per hour.

Responsibilities:

• Comply with and implement operational policies and procedures.
• Work according to the schedule, including weekends and holidays, with rotating shifts.
• Welcome visitors, including VIPs and large groups.
• Provide visitors with a welcome tour / speech about ongoing exhibitions.
• Rotate through the Box Office, Retail, and Beverage Outlets.
• Check exhibition zones, manage exhibit materials, arrange items, ensure optimal conditions, crowd control, collect lost items, prevent incidents, and collect trash.
  

Requirements:

• Understanding of exhibition content, operational processes, and procedures.
• Active listening and clear communication skills.
• Ability to comprehend and articulate exhibition contents.
• Problem-solving skills, proactiveness, adaptability, and ability to lead and support team members.
• Service-oriented mindset, upselling skills, and ability to handle emergencies.
• Friendly, caring communication skills.