Highlights
Addendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse. The Guest Services Representative also responds to inquiries from patients and visitors, and the public using professional telephone etiquette and exceptional customer service.
Numbers & Facts
| Location | Fort Wayne, IN |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Website | https://www.parkview.com/ |
Description
Guest Service Representative
- Fort Wayne, IN
- Parkview Ortho Hospital
- Guest Services
- Administrative Clerical
- 24
- Req #: 188217
- Posted: Today
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Summary
Summary
The Guest Services Representative serves as the first point of contact for patients, families, and visitors, providing a welcoming and professional experience in the main lobby. This role greets and assists guests, assesses patient needs, and directs individuals to patient registration or the appropriate department for services.
The Guest Services Representative also responds to inquiries from patients and visitors, and the public using professional telephone etiquette and exceptional customer service.
Education
- High school diploma or the equivalent with GED.
Licensure/Certification
- Addendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse. To view addendums, go to the job description page on Parkview's intranet.
Experience
- Minimum 2 years of customer service experience preferred.
- Must be able to demonstrate a working knowledge of general computer skills and application.
Other Qualifications
- Knowledge of medical terminology preferred.
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About Company
Welcome to Parkview
Here, you’ll find a health system dedicated to meeting your needs throughout your health journey. With 14 hospitals, 50+ clinical specialties, an extensive network of expert providers, and access to advanced technologies typically only found at academic medical centers, Parkview is improving the health of our entire region. We are continually expanding our knowledge, discovering novel ways to care for patients, and connecting our community to the supportive expertise they deserve. We are Parkview. And we are advancing healthcare to be better for you every day.