Guest Service Associate (Hotel Front Desk)

The Ellery

  • Northampton, MA
  • 9 days ago
  • Full-time

Highlights

This position includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, breakfast and problem resolution. As a Guest Service Agent at The Ellery Hotel you're creating a welcoming, comfortable space that sets the tone for every guest's stay.

Numbers & Facts

LocationNorthampton, MA
Job TypeFull-time

Description

We're looking for someone who is friendly, dependable, detail-oriented, and genuinely enjoys hospitality. As a Guest Service Agent at The Ellery Hotel you're creating a welcoming, comfortable space that sets the tone for every guest's stay. This is a great role for someone who likes variety, meeting new people, and being part of a close-knit boutique hotel team. This position includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, breakfast and problem resolution. This is a full time position with benefits. Weekend availability is required.

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