Guest Service Associate

  • Full-time

Highlights

Supporting breakfast or light food & beverage service (food handler certification required or willingness to obtain). As a Guest Service Associate, you'll be at the heart of the guest experience—creating welcoming first impressions and memorable moments throughout each stay.

Numbers & Facts

LocationFalmouth, MA
Job TypeFull-time

Description

Guest Service Associate (Seasonal)
Pay: $18-$20/hour
Schedule: Flexible | Full-Time & Part-Time Openings

Join our team and be part of a boutique hospitality experience where thoughtful service and genuine connection define every stay.

We're looking for Guest Service Associates who bring warmth, attention to detail, and a natural sense of care to everything they do. This is a seasonal role with flexible scheduling and opportunities for both part-time and full-time hours.

What You'll Do:
As a Guest Service Associate, you'll be at the heart of the guest experience—creating welcoming first impressions and memorable moments throughout each stay. Responsibilities include:
  • Greeting guests and managing check-in/check-out with ease and professionalism
  • Assisting with guest requests, recommendations, and local insights
  • Supporting breakfast or light food & beverage service (food handler certification required or willingness to obtain)
  • Maintaining clean, organized, and inviting public spaces
  • Collaborating with housekeeping and leadership teams to ensure seamless stays
  • Stepping in where needed during busy periods—this is a hands-on, team-first role
What We're Looking For:
  • A friendly, approachable personality with strong communication skills
  • A genuine passion for hospitality and guest experience
  • Ability to multitask and stay composed in a fast-paced environment
  • Flexible availability, including weekends and holidays
  • Previous hospitality or customer service experience is a plus, but not required
Why Join Us:
  • Competitive seasonal pay ($18-$20/hour)
  • Flexible scheduling to support work-life balance
  • A collaborative, close-knit team environment
  • The opportunity to be part of a unique, design-forward boutique hotel experience
If you love creating meaningful guest experiences and thrive in a dynamic, people-focused environment, we'd love to meet you.

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