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Guest Service Associate

Spare Time Entertainment

  • Birmingham, Alabama
  • 30+ days ago

    Highlights

    Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores. Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.

    Numbers & Facts

    LocationBirmingham, Alabama

    Description

    • Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.
    • Answer guest inquiries over the phone and in-person; providing accurate information.
    • Inform guests of upcoming promotions, specials, and events.
    • Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
    • Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
    • Balance receipts, count cash, and complete daily shift paperwork.
    • Manage lane inventory and assists with lane turnover tasks.
    • Maintain a sanitary, organized, and presentable area.
    • Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
    • Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
    • Perform opening and closing duties as required.
    • Monitor guests for rule violations.

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