Guest Relations (PRN)

Ivinson Memorial Hospital

  • Laramie, Wyoming
  • 12 days ago

    Highlights

    Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust. Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone.

    Numbers & Facts

    LocationLaramie, Wyoming
    Websitehttps://www.ivinsonhospital.org/about

    Description

    At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity.  We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust.

    Base salary starts at $14.30/hr.

     

    E S S E N T I A L  F U N C T I O N S 

    • Greets everyone as they enter the hospital, provides information, and escorts them to their destination.
    • Assists in the daily operations of the Pine Cone Gift Shop.
    • Receives, sorts, and delivers mail and special packages.
    • Provides clerical support to other departments as requested.
    • Supports volunteers in guest relations activities at hospital entrances.
    • Other duties as assigned.

     

    E D U C A T I O N

    • High School diploma or equivalent preferred. 

     

    E X P E R I E N C E

    • Customer service experience required.
    • Previous retail experience preferred.
    • Previous experience in a health care facility preferred. 

     

    C R E D E N T I A L S 

    • N/A 

     

    K N O W L E D G E , S K I L L S  A N D  A B I L I T I E S

    • Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone.
    • Strong working knowledge of all Microsoft Office applications preferred.
    • Ability to effectively communicate with staff, managers and the general public verbally and in writing.
    • Demonstrate effective listening skills.
    • Excellent organization and time management skills and ability to establish priorities effectively.
    • Possess exceptional problem solving skills.
    • Ability to work effectively without immediate supervision.
    • Ability to learn new computer software programs.
    • Ability to recognize and protect confidential information.
    • Demonstrate ethical and legal accountability for the position.

     

     

    At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That’s why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care. 

     

     

     

    Our competitive and comprehensive total rewards package includes: 

     

      

    For benefits eligible employees:    

    • Medical, dental, and vision insurance
    • Paid time off: take the time you need to recharge
    • Retirement plans, including 403(b) matching
    • Employer-paid life and long-term disability insurance: Peace of mind for you and your family

     

      

    For all employees:   

    • Yearly work anniversary pay increases
    • Education Reimbursement; up to $5,000 annually
    • Retirement plan participation
    • Free certification classes: enhance your skills at no cost to you
    • Health and Wellness discounts at local gyms
    • Discounts at select mobile networks, local vendors, and Elitch Gardens
    • Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually
    • Financial Counseling: free services through WellCents to help you take control of your financial journey
    • Legal assistance and will preparation services
    • Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program

     

    Please use this link for more information regarding our rewards package and benefits: Benefits Guide.

     

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