Guest Relations & Hospitality Manager (SKS)

HIGHLIGHTSOn-SiteFull-TimeSKS Builder Marketing LOCATIONEnglewood Cliffs NJStep into the innovative world of LG Electronics. As a global leader in technology LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise Lifes Good embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.Our diverse portfolio includes Home Appliance Solutions Media Entertainment Solutions Vehicle Solutions and Eco Solutions. Our management philosophy Jeong-do Management embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of Customer-Value Creation and People-Oriented Management these values shape our corporate culture fostering creativity diversity and integrity. At LG we believe in the power of collective wisdom through an inclusive work environment.Join us and become a part of a company that is shaping the future of technology.At LG we strive to make Life Good for Everyone.ResponsibilitiesDevelop outreach efforts to support sales team and facilitate brand immersionsDevelop clients propose action plans and assist with the implementation of marketing networkingSchedule designers builders and retail sales associatesWork with District Sales Managers to deliver a luxury experience to our guestsContinuous communications with partner agencies district sales managers and the leadership teamEnsure the SKS Skyline Showroom is utilized to its fullest capacityTravel to Chicago and Napa showrooms as needed in addition to other marketing eventsHandle the resolution of issues related to events and showroom immersionsContribute with ideas planning and assisting with the execution of strategies and providing support for the teams brand experience and marketing effortsNegotiate with partner agencies to ensure client satisfaction while keeping in mind the fiscal responsibility to the organizationManage the allocation of resources to client satisfaction and customer supportRecruit for service personnel housekeeping team and chefs assignmentsTrain and provide orientation to guest services team and culinary teamsQualificationsCulinary or related degreeCertification of manager of food and handling with the Department of HealthBasset certification10 years of experience in office management and guests relationsExtensive experience in customer serviceKnowledge of marketing brand immersions experience with handling budgets and delivering key performance indicatorsStrong interpersonal skillsAbility to resolve conflictsStrong administrative skillsRecruiting Range115000-125000 USDBenefits Offered Full-Time EmployeesNo-cost employee premiums for you and your eligible dependents for competitive medical dental vision and prescription benefits.Auto enrollment with immediate vesting of competitive company matching contributions in a 401k Retirement Savings Plan with several investmentoptions.Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives varies by role.Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.Family orientated benefits such as paid parental leave and support for families raising children with learning social behavioral challenges or developmental disabilities.Group Rate Life and Disability Insurance.Benefits Offered TemporaryContractors Eligible for the relevant benefit programs offered through our partner agencies.Privacy Notice to California ApplicantsApplicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at 973-477-7090 orsupportlg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.All qualified applicants will be considered for employment without regard to race color religion sex including pregnancy sexual orientation or gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by applicable federal state or local law.In addition to the above LG believes that pay transparency is a key part of diversity equity and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset experience licensure certifications internal equity and other business needs. While we consider geographic pay differentials in final offers because we operate in many geographies where applicable the salary range listed may not reflect all geographic differentials applied.