GUEST MINISTRIES SHIFT MANAGER
Safe Harbor – Division for Men. The Milwaukee Rescue Mission’s programs for men range from meeting their short-term emergency needs, to providing longer term services that can help them break free from addictions, find and keep a job, build confidence and self-esteem and turn their lives around. All with a spiritual foundation.
Safe Harbor Division for Men is looking to hire a Christian man to fill a full-time Guest Ministries Shift Manager position. The Guest Ministries Shift Manager oversees the Guest Care and Guest Safety teams while being available to provide physical security for the Milwaukee Rescue Mission (MRM).
WORK SCHEDULE: Full-time, 4 days 12:30pm-8:30pm & 1 day 2:00pm-10:00pm, with 1 rotating weekend day per month
LOCATION: Central Campus, 830 N 19th Street, Milwaukee, WI. 53233
RESPONSIBILITIES: - Oversee and supervise the Guest Care and Guest Safety teams
- Reinforce and manage work performance of Guest Care and Guest Safety staff
- Responsible for developing schedules and administration of time and attendance for direct reports
- Interact with and build positive, life transforming relationships with guests
- Manage and care for guests participating in Vocational Initiative Services (VIS)
- Manage and maintain VIS dorm area
- Understand and enforce all operational policies and procedures
- Reinforce staff development and training
- Assist with interviewing applicants and making hiring decisions for Guest Ministries staff openings
- Help ensure guests understand and follow premise rules and regulations
- Request assistance from emergency personnel for high-risk situations
- Make decisions related to the removal of guests if necessary
- If necessary, remove or assist in removing any person engaged in suspicious or criminal acts
- Help identify and report any security or maintenance concerns
- Perform first aid and/or life saving measures if necessary
QUALIFICATIONS: - Christian man with a servant's heart who is able to relate well with others in a diverse population
- High School diploma required; Bachelor’s degree in applicable field (social work, theology, education) preferred
- 2-3 years management/supervisory experience preferred
- Ability to clearly and effectively communicate instructions and coach team members for performance excellence
- Excellent interpersonal communication, leadership, and mentoring skills
- Detail orientated with strong time management and organizational skills
- Ability to maintain calm demeanor and think fast in the face of a crisis or dispute
- Ability to case note clearly and according to best practices
- Computer literacy and the ability to navigate industry software
- Good report writing skills
- Ability to handle physical workload and lift up to 50 lbs.
- Reliability, dependability, and punctuality are expected
- Have a genuine concern for the salvation and spiritual welfare for all those encountered though the ministry of MRM, seeking to model and share the hope of the gospel within the established responsibilities of this position
- A workplace demeanor consistent with a Christian church environment: civil, respectful, polite, and responsive
- Be in agreement with and subscribe to the MRM Statement of Faith and the MRM Statement of Biblical Convictions
- Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct
- Pass a pre-employment background check and drug test
EXCELLENT BENEFIT PACKAGE: - Hiring Salary Range: $61,365-$64,774 yearly, based on experience/qualifications
- Excellent Medical, Dental, and Vision Insurance
- Health Savings Accounts with employer match
- Life and Short/Long Term Disability Insurance
- 401K with generous employer contribution
- Paid holidays and generous PTO
- Health Club reimbursement
- Education assistance
- Free onsite parking
- Free meal available during shift
- Business Casual/Casual dress
The Milwaukee Rescue Mission is a 501 (c)3, charitable, non-profit church, Christian organization. Milwaukee Rescue Mission has an organizational religious exemption from the prohibitions contained in Title VII of the Civil Rights Act of 1964, as amended, concerning religious discrimination in employment. We further reserve the right to discriminate or designate certain positions when a bona fide occupational qualification exists. Subject to the Constitution of the United States and all applicable state and federal laws, Milwaukee Rescue Mission does not discriminate in the administration and dissemination of its programs and services.
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