GTM Operations Director

In this role, youll build and run the operating model that scales partner-delivered and embedded solutions, enabling predictable growth and strong partner satisfaction across regions and routes-to-market. Youll serve as the operational control tower connecting partnerships, product, sales, finance, and legal to ensure compliant execution and high-quality delivery.

IDR is seeking a GTM Operations Director to join one of our top clients for a remote opportunity. In this role, youll build and run the operating model that scales partner-delivered and embedded solutions, enabling predictable growth and strong partner satisfaction across regions and routes-to-market. Youll serve as the operational control tower connecting partnerships, product, sales, finance, and legal to ensure compliant execution and high-quality delivery.

Position Overview for the GTM Operations Director:

• Own and scale the end-to-end operating model for partner and embedded solution motions (onboarding through execution, billing, and support)
• Run operating cadences (QBRs/MBRs), pipeline and forecast reviews, and program health reporting to drive predictable outcomes
• Define governance (RACI, approvals, controls) for complex/non-standard deals and new embedded constructs
• Lead process, systems, and tooling improvements to streamline partner GTM workflows while maintaining compliance and controls
• Establish performance metrics and dashboards; use insights to identify bottlenecks, prioritize improvements, and drive measurable impact

Requirements for the GTM Operations Director:

• 10+ years of experience in SaaS operations, revenue operations, or partner/channel operations
• Demonstrated success designing and running complex GTM operating models with measurable business impact
• Strong cross-functional leadership skills partnering with senior stakeholders across sales, partnerships, product, finance, and legal
• Experience building metrics, dashboards, and operating rhythms for forecasting and performance management
• Excellent communication skills with the ability to translate operational complexity into executive-ready recommendations and decisions

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.