Growth Manager, Marketplace

About the Role

This role sits at the center of a seed-stage B2B lead generation company built to serve small and medium-sized businesses across verticals like HVAC, dental, and hospitality. The Growth Manager, Marketplace is responsible for coaching a growing network of outbound sales reps, owning the quality of booked meetings, and building the processes that will carry the sales org from its early stage to scale. The position is high-urgency, aligned to an upcoming product launch, and ideal for someone who thrives when there is real work to be done and no established playbook to lean on.

The ideal candidate has 3 to 5 years of hands-on cold calling experience and has already made the leap into coaching or managing sales reps. You know what good outbound looks like across multiple verticals, you can write a talk track from scratch, and you are comfortable operating in the ambiguity that comes with an early-stage startup. Founder experience or a background scaling a sales org from zero is a strong plus.

Key Responsibilities

1. Coach and develop a current team of approximately 25 outbound sales reps, using performance data to surface the highest-impact growth levers and act on them
2. Write, test, and iterate on calling scripts and onboarding materials across 25 or more products spanning multiple SMB verticals
3. Lead quality assurance for booked meetings, holding reps accountable to both volume and quality benchmarks
4. Build training playbooks and coaching resources that translate your direct cold calling expertise into repeatable, scalable processes
5. Partner with engineering to help design an AI-powered coaching system capable of supporting a rep network that scales into the hundreds
6. Identify and execute pipeline-building opportunities as the marketplace grows from its current size toward 250 or more reps by year-end
7. Establish the outbound sales infrastructure and in-house coaching capability the organization currently lacks

Required Skills & Experience

• 3 to 5 years of experience in cold calling, outbound sales, or growth roles
• Hands-on cold calling experience across multiple verticals
• Demonstrated ability to coach or manage sales reps and improve measurable performance outcomes
• Strong grasp of sales rep development, talk track construction, and outbound pipeline building
• Comfort operating in high-ambiguity, early-stage startup environments
• Familiarity with AI platforms and CRM tools
• Must be US work-authorized; no visa sponsorship available

Preferred Skills

• Experience managing or coaching a team of outbound sales reps in a formal capacity
• Background as a founder or early team member who helped scale a sales org from the ground up
• Exposure to SMB-focused or lead generation products
• Ability to move quickly through an interview process, including same-day rounds if needed