Group Sales Manager, The Statler Hotel

Cornell University

  • Ithaca, New York
  • 20 days ago
  • $65,447–$75,632 Per Year

Highlights

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. Known as “the premier hotel that teaches,” The Statler Hotel blends modern elegance with the vibrant energy of campus life, offering guests an immersive experience while serving as the operational training ground for future leaders of the global hospitality industry.

Numbers & Facts

LocationIthaca, New York
Salary$65,447–$75,632 Per Year

Description

The SC Johnson College of Business unites three top‑ranked schools to deliver a comprehensive, interdisciplinary business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical, real‑world solutions. The college’s vision—to inspire leaders who build sustainable, shared prosperity - is supported by core values of excellence, inclusion, engagement, community, and impact. These principles guide every program and initiative, fostering a collaborative environment dedicated to positive societal influence. The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality.As part of the SC Johnson College of Business and proudly affiliated with the Peter and Stephanie Nolan School of Hotel Administration—the world’s premier hotel school— The Statler Hotel stands as Cornell University’s living laboratory for hospitality excellence. Known as “the premier hotel that teaches,” The Statler Hotel blends modern elegance with the vibrant energy of campus life, offering guests an immersive experience while serving as the operational training ground for future leaders of the global hospitality industry. With more than 150 guest rooms, award‑winning service, and state‑of‑the‑art conference and event facilities, The Statler Hotel hosts many of Cornell’s most important gatherings. Its mission is rooted in delivering exceptional guest experiences while advancing hospitality education through hands‑on learning, innovation, and a deep commitment to service. As a cornerstone of Cornell’s hospitality ecosystem, the hotel plays a vital role in shaping the next generation of industry professionals.

Position Summary

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. 

The Group Sales Manageris responsible foreffectivelysolicitingand becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/market segments to positivelyimpacthotel revenues. The Sales Manager will work inconjunction with the Director of Sales and Marketing to achieve the hotel’s revenue and market share goals for the hotel. Develop group strategies that drive performance in assigned markets. Responsible for developingnew salesas well as for pursuing the rebooking of past events. Collaborate with the Director of Sales and Marketing and the Strategy Team to achieve the correct balance of group business,taking into accounttransient demand (plan values),to maximize hotel revenue.Have the ability toperformmultiple tasks in a fast-paced environment.

The Group Sales Managerto have a clear understanding of the Hotel’s values:

Deliver a WOW

Settle for nothing less than giving our best. Master the fundamentals and beyond. 

CELEBRATE 

Ignite our team. Acknowledge contributions. 

Honor accomplishments. Think big and have fun. 

Make the Difference TOGETHER 

Empower our team to communicate and act without fear. Connect with transparency,dignityand respect. Build trust and confidence. 

OWN It 

Commit to holding ourselves, and each other, accountable for results. 

PURSUE Learning 

Seekand share knowledge. Nurture personal and professional growth for all. 

LIVE a Life of Service 

Be of service to our guests and each other. Humblycontributeour efforts and talents to our Cornell, local and global communities. 

Required Qualifications

  • B.S. degree in Hotel Administration or equivalent experience.A minimumforthreetofouryears of hospitality, corporate,conferenceor convention sales experience is. Ability to manage multiple tasks under pressure in a fast-paced environment. 

  • Provenorganizational,interpersonaland communication (oral and written) skills. 

  • Effective sales and negotiating skills. Knowledge of sales software,spreadsheetand database applications on PCs. 

  • Must be proficient with Windows operating systems

  • Experience in prospecting foraccounts, old and new, and the ability tonegotiate andclosebusiness.

  • Ability to respond back to clientsona timelybasis.

  • Mustbe able to convey information and ideas clearly.

  • Must be able to evaluate and select among alternative courses of action quickly and accurately.

  • Must work well in stressful, high-pressure situations.

  • Mustmaintaincomposure and objectivity under pressure.

  • Must be effective in handling problems in the workplace, including anticipating, preventing,identifyingand solvingproblemsas necessary.

  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider,adjustormodifyto meet the constraints of theparticular need.

  • Must be effective at listening to, understanding,clarifyingand resolving the concerns and issues raised by coworkers and guests.

  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

University Job Title:

Sales Specialist II

Job Family:

Administration

Level:

E

Pay Rate Type:

Salary

Pay Range:

$65,447.00 - $75,632.00

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Lisa Rhoads

Contact Email:

ljr7@cornell.edu

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

  • Prior relevant work or industry experience

  • Education level to the extent education is relevant to the position

  • Unique applicable skills

  • Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-07-21

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