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Group Practice Manager

Hanger

Kalamazoo, MI

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JOB DETAILS
SKILLS
Administrative Skills, Alliance/Partner Management, Best Practices, Billing, Budget Management, Business Administration, Business Plan, Clinical Monitoring, Communication Skills, Customer Support/Service, Driver's License, Financial Management, Financial Reporting, Financial Statements, Forecasting, Healthcare, Healthcare Administration, Healthcare Providers, High School Diploma, Interpersonal Skills, Leadership, Maintain Compliance, Market Share, Marketing Strategy, Mentoring, Microsoft Excel, Microsoft Windows Operating System, Microsoft Word, Network Connectivity, Operational Improvement, Operational Strategy, Operational Support, Operations, Orthotics, Patient Care, People Management, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Prosthetics, Quality Management, Quality Metrics, Quality of Care, Regulatory Compliance, Safety Process, Staff Motivation, Strategic Planning, Student Loans, Team Lead/Manager, Team Player, Thought Leadership, Time Management, Writing Skills
LOCATION
Kalamazoo, MI
POSTED
2 days ago
Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

The Group Practice Manager (GPM) leads a small group of O&P clinics that are combined into a group practice, to ensure patients receive timely, high-quality care across a connected network of clinics. With 8-10 direct reports, the GPM ensures smooth daily operations, supports high-quality patient care, and fosters team engagement. This role may include up to 60% clinical practice, allowing for continued hands-on care while driving performance and alignment across locations.

If you're a clinically skilled CPO who enjoys leading teams while staying hands-on with patient care, this could be a great next step in your career. This role combines prosthetics-focused clinical practice with the opportunity to oversee multiple clinics and mentor a growing team. If you value in-person collaboration, know the realities of clinic operations, and are ready to make a meaningful impact in the Kalamazoo market, we'd love to connect.

Your Impact

Clinical Leadership
  • Ensure timely, high-quality patient care and satisfaction.
  • Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination.
  • Ensure patients are matched with the best-fit specialists.
  • Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
  • Communicate effectively across all levels-up, down, and across-to maintain alignment, transparency, and coordinated execution.
  • Participate in direct patient care (up to 60%) as appropriate.
Talent & Culture
  • Manage staffing plans and support recruitment in partnership with HR.
  • Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
  • Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
  • Promote clinical excellence through mentorship, training, and adherence to best practices.
  • Foster a unified, collaborative culture that supports employee engagement and growth.
Operational Excellence
  • Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
  • Align clinical and operational strategies with dyad partners and regional leadership.
  • Manage resource planning, forecasting, and project delivery.
  • Support strategic initiatives and partnerships within the market.
  • Ensure compliance with healthcare regulations and organizational policies.
  • Serve as a thought leader, bringing innovative ideas to improve care and operations.
Performance & Financial Oversight
  • Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience.
  • Monitor KPIs and financial performance across the group practice.
  • Manage budgeting, forecasting, and financial reporting.
  • Implement incentive models that reward productivity, quality, and engagement.
Market Leadership:
  • Manage and communicate the market strategy and business plan in alignment with the organization's current and future goals and objectives.
  • Build and maintain relationships with local healthcare providers, stakeholders, and the community.
Minimum Qualifications

If Clinician:
  • Required
  • Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or
  • A baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
  • A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
  • In states where licensure is required, the ability to obtain and maintain state licensure may be required as well.
  • Minimum of two to four years of supervisory experience
  • Preferred
  • Five years' experience in Orthotics and/or Prosthetics providing direct patient care, preferred.
  • Two to four years 3rd party billing experience, preferred.
If Non-Clinician:

Minimum Qualifications
  • High school education or equivalent
  • Five years of progressively responsible experience in the field of Orthotics and/or Prosthetics or related healthcare administration or services.
  • Minimum of two to four years of supervisory experience
  • Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Preferred Qualifications
  • Bachelor's Degree in Business Administration, Healthcare Administration or Allied Healthcare field
  • Four years of experience managing a medical clinic or healthcare services facility.
Additional Success Factors
  • Strong interpersonal, oral and written communication skills.
  • Proficiency in delegation and holding individuals accountable.
  • Ability to partner and collaborate with others across the organization.
  • Ability to evaluate and monitor clinical capabilities and skill levels
  • Ability to effectively manage, develop and motivate employees
  • Strong understanding of financial statements and ability to use that information to drive business results.
  • Competent knowledge of orthotics and/or prosthetics patient care management.
  • Required to be proficient in Windows based office technologies (ex. Word, Excel).
  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
  • Keep the patient at the center of everything that you do, building lifelong trust.
  • Foster open collaboration and constructive dialogue with everyone around you.
  • Continuously innovate new solutions, influencing and responding to change.
  • Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest


Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HPO

About the Company

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Hanger

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