Grooming Manager

Our membership-based model ensures a steady flow of clients and promotes routine care, allowing you to focus on what matters most: creating meaningful, stress-free experiences for every dog who walks through our doors. Our membership-based, wellness-focused hygiene and salon-style dog grooming, make access to routine care easy and affordable for all – while also giving back to support the needs of our community.

We are looking for an experienced and service-driven Grooming Manager to lead our newly built state-of-the art salon in Chesterfield, MO.

This is a hands-on leadership role ideal for a confident groomer who takes pride in their craft and thrives in a team-driven environment. You’ll oversee daily salon operations, support a positive culture, and ensure services are delivered safely, consistently, and to the highest standard.

You’ll have the opportunity to build lasting relationships with both pets and their parents, as well as your teammates, delivering high-quality grooming in a calm, wellness-focused environment. 

Our membership-based model ensures a steady flow of clients and promotes routine care, allowing you to focus on what matters most: creating meaningful, stress-free experiences for every dog who walks through our doors.

As an AKC S.A.F.E. Salon Certified provider, we uphold the highest standards of safety, accountability, and professionalism in the grooming industry.

If you’re passionate about grooming, strong in leadership, and ready to grow with a brand redefining routine pet care, we’d love to meet you.
 

Duties + Responsibilities

• Onboard all new Groomers, ensuring their completion of all training requirements, evaluating the quality of grooms, and providing ongoing learning opportunities
• Perform dog grooming services to breed standards and to client’s personal preferences and hold your groomers to those same standards
• Ensure the safety and welwel-being of every pet and associate in the salon, taking immediate action whenever necessary
• Assist in setting and achieving monthly sales and membership goals
• Coach and develop team to recommended services and products based on the needs of the business
• Hold team accountable for achieving sales + membership goals each month
• Maintain overall pet hygiene by clipping nails, brushing teeth, and cleaning ears
• Maintain a clean workstation by sanitizing and sweeping before the arrival of every pet and at the end of every workday
• Advise owners on at-home care tips and best practices for their pets
• Communicate with pet parents regarding their pets and resolve any customer service issues

Qualifications / Preferred Experience

• Experience running full-service grooming salons including sales and inventory 
• Four to six years of professional grooming experience required
• Strong teacher of grooming skills to others 
• Strong knowledge of individual breed standards and breed cuts
• Use of proper scissoring techniques
• Experience in customer service and conflict resolution

Compensation + Benefits

• Attractive base salary + tips & bonus structure 
• Health, Vision & Dental insurance
• PTO/paid holidays
• Opportunities for professional development + career growth

About Sparkle

We’re not your average dog groomer. Founded in 2022, Sparkle is where routine pet care meets small-box retail and social service. Our membership-based, wellness-focused hygiene and salon-style dog grooming, make access to routine care easy and affordable for all – while also giving back to support the needs of our community. Loyal to a greater purpose, we are on a mission to improve quality of life for those we care for, while also doing our part to create healthy happy homes in the communities we serve.

 

Powered by JazzHR