Graphic Designer / Prepress Designer
AlphaGraphics Memphis
Full-Time | Memphis, TN
AlphaGraphics Memphis is seeking an ambitious, customer-focused Graphic Designer with commercial print experience to join our growing team.
This is not a traditional graphic design position. We are looking for someone who enjoys working directly with clients, solving problems, creating print-ready artwork, and helping projects move from concept to completion.
As one of the first points of contact for our customers, you will play a critical role in delivering exceptional service while ensuring every project is produced accurately, on time, and at the highest quality standards.
If you thrive in a fast-paced environment where every day brings new projects, new customers, and new challenges, we'd love to meet you.
What You'll Do
- Serve as the primary point of contact for new and existing customers via phone, email, and walk-in inquiries.
- Review customer artwork and create print-ready files for production.
- Design and modify marketing materials including business cards, brochures, flyers, banners, signs, direct mail pieces, and promotional products.
- Prepare proofs and estimates while clearly communicating project requirements and timelines.
- Collaborate closely with the production team to ensure files are properly prepared and produced accurately.
- Recommend creative solutions that help customers achieve their marketing and communication goals.
- Manage multiple projects simultaneously while maintaining accuracy and attention to detail.
- Follow up promptly with customers regarding proofs, estimates, revisions, and project status updates.
- Resolve customer concerns professionally and efficiently.
- Build long-term relationships that lead to repeat business and customer loyalty.
Required Qualifications
Commercial Print Experience Required
Candidates must have prior experience working in a commercial print environment and possess a strong understanding of print production processes.Technical Skills
- Proficiency in Adobe Creative Cloud, including:
- Adobe InDesign
- Adobe Illustrator
- Adobe Photoshop
- Strong knowledge of print production and prepress requirements.
- Understanding of:
- Digital vs. Offset Printing
- CMYK and PMS Color Systems
- Bleeds and Margins
- Print Registration
- Color Matching
- Spot Colors
- Paper Stocks and Weights
- Coatings and Finishing Options
Professional Skills
- Outstanding customer service and communication skills.
- Comfortable interacting with clients in person, over the phone, and via email.
- Highly organized with exceptional attention to detail.
- Ability to prioritize multiple deadlines in a fast-paced environment.
- Self-motivated, proactive, and solution-oriented.
- Strong problem-solving skills and a positive attitude.
- Team player willing to assist wherever needed to ensure customer satisfaction.
What Success Looks Like
- Customers receive prompt, professional service.
- Files are prepared correctly the first time.
- Projects move smoothly from design through production.
- Deadlines are consistently met.
- Customers become repeat clients because of the exceptional experience you provide.
Why AlphaGraphics Memphis?
AlphaGraphics Memphis is locally owned and operated while being backed by a nationally recognized brand. We help businesses grow through powerful print, signage, marketing, and visual communications solutions.
You'll join a team that values creativity, accountability, customer service, and collaboration while working on a wide variety of projects that make a real impact for local businesses.
If you're passionate about design, love helping customers, and understand the world of commercial printing, we want to hear from you.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.