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Graphic designer Customer Service - Richmond, VA

SpeedPro Prism

Richmond, VA

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JOB DETAILS
SKILLS
Adobe Illustrator, Artificial Intelligence (AI), Billing, Call Monitoring, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Graphic Design, Graphics, Newsletter, Production Specifications, Social Media, Spreadsheets, Trade Shows, Training/Teaching
LOCATION
Richmond, VA
POSTED
18 days ago
Benefits:
  • Paid time off
  • Training & development
  • Opportunity for advancement


The role is the linchpin between the studio and our clients - we are looking for someone who can help strengthen current relationships and help build new ones, make decisions, and achieve results. 
 
Core Functions: 
  • Translate customer requirements into design and specification for production & install
  • Use Adobe Illustrator for creating design templates for vehicle wraps, trade show displays, banners, wall graphics etc.
  • Use CRM (customer relationship management) system to track calls , create estimates, work orders, billing 
  • Coordinate between customers, production and vendors.
  • Responsible for the quality of all products.
Other Required Skills: 
  • Strong communication and listening skills. 
  • Motivated with a great attitude; a desire to help others via an engaging personality 
  • Update social media, newsletter to keep customer informed.
  • Use of computers, spreadsheets and Artificial Intelligence software.
Ideal candidates will also possess: 
  • 3+ years of prior Customer Service experience 
  • 3+ year of Graphic Design using Adobe Illustrator
  • Associate’s or Bachelor’s Degree 
 Compensation and Benefits: 
  • Competitive Annual Salary
  • Additional training/development opportunities 
  • Paid time off
  • Computer is provided at the studio
 

About the Company

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SpeedPro Prism