Graduate Enrollment Counselor

Posting Details

Posting Details

Logo Institution Black Hills State University Working Title Graduate Enrollment Counselor Posting Number CSA02880P Department BHSU-Academic Affairs Physical Location of Position (City) Spearfish Posting Text

Black Hills State University seeks a motivated, organized, and dynamic individual to serve as the Graduate Enrollment Counselor. This position manages the full graduate student enrollment funnel from initial prospective inquiry through application file review, acceptance decisions, and census enrollment. Serving as the primary admissions liaison across graduate academic departments, the counselor evaluates applicant credentials, facilitates timely file review workflows with graduate program coordinators, and guides candidates through the admission and onboarding processes. In addition, the counselor supports graduate recruitment and marketing initiatives by researching area employer tuition benefits and workforce incentives, maintaining program marketing flyers and collateral, and updating graduate web content. This position requires strong attention to detail, excellent communication skills, initiative, flexibility, and the ability to work effectively with faculty, staff, corporate partners, and adult learners. This is a 12-month, benefit-eligible position.

RESPONSIBILITIES:

• Manage and coordinate the full graduate enrollment funnel from prospective student inquiry through application completion, evaluation, formal admission, and census enrollment.
• Audit domestic and international application portfolios for completeness, evaluate transcripts, and verify prerequisite coursework against program standards.
• Facilitate and monitor application review workflows across academic department chairs and graduate program coordinators to ensure timely review and rapid decision turnaround.
• Formally issue admissions decisions (admit, provisional admit, deferral, denial) and official offer letters in alignment with Graduate Studies policies.
• Execute proactive yield initiatives to convert admitted students into enrolled cohorts, assisting with intent-to-enroll confirmations, registration obstacle resolution, and onboarding to reduce melt.
• Deliver personalized admissions advising to prospective adult, post-traditional, and online learners via telephone, email, and virtual appointments regarding program curricula, delivery formats, and admissions pathways.
• Research regional employers, school districts, healthcare networks, and public agencies to identify tuition assistance and reimbursement policies, establishing contacts to build workforce enrollment pipelines.
• Review, update, and maintain print and digital promotional collateral, including program flyers, one-page informational sheets, brochures, and graduate admissions web pages in collaboration with University Marketing and Communications.
• Administer the recruitment CRM and Student Information System (SIS) to maintain accurate applicant records, configure communication sequences, monitor conversion metrics across each funnel stage, and generate regular pipeline reports for academic leadership.
• Serve as an admissions liaison to campus partner offices, including Financial Aid, the Registrar, Veteran Affairs, and academic advising units, to support student onboarding.
• Represent Graduate Studies at regional career fairs, community gatherings, campus events, and university committee meetings.
• Occasional evening and/or weekend work will be required for recruitment events, webinars, and campus milestone activities.
• Demonstrated written and verbal communication skills, including the ability to present effectively to groups and convey academic policies clearly.
• Strong organizational, analytical, and time management skills with the ability to manage multiple competing deadlines independently.
• Demonstrated proficiency with CRM platforms, student information systems, or standard office productivity software.
• Ability to work effectively and collaboratively with diverse populations, including adult learners, faculty, and external community partners.
• Experience researching corporate tuition assistance policies and conducting B2B or employer outreach.
• Experience navigating decentralized faculty review processes within a college or university setting.

MINIMUM QUALIFICATIONS:

• A bachelor's degree from an accredited institution.
• Two years of professional experience in higher education admissions, academic advising, student services, corporate recruiting, or marketing.

PREFERRED QUALIFICATIONS:

• Master's degree from an accredited institution in higher education administration, counseling, business, communications, or a related field.
• Demonstrated experience designing and updating print and digital promotional materials (e.g., flyers, one-pagers, brochures) using design software.
• Familiarity with Ellucian software and web content management software.
• Direct experience in graduate admissions, academic credential evaluation, or full lifecycle enrollment management.

SPECIAL COMMENTS:

• Sponsorship is not available for this position.

TO APPLY:

Applications must be made online at https://yourfuture.sdbor.edu. Please attach a cover letter, resume, and names/contact information of at least three professional references. This position is open until filled with a first review date of November 5, 2026 at 11PM MDT. For application assistance, contact Human Resources at 605.642.6549. Questions specific to the position may be directed to Rich Loose at Rich.Loose@bhsu.edu.

Arrangements for accommodations required by disabilities can be made by contacting Cassie Maser at 605-642-6545 or Cassie.Maser@bhsu.edu. Employment is dependent upon a satisfactory background check.

Posting Date 10/30/2026 Closing Date Open Until Filled Yes First Consideration Date 11/05/2026 Advertised Salary minimum $21.41/hr commensurate with qualifications plus benefits Duration of the Term 12 months If Other, describe duration Appointment Percent 100% Work Hours

8-5pm - M-F

Typical Hours Worked Per Week Appointment Type Regular Scope of Search External (includes Internal) If internal, define scope of search This position requires No Requirement If other, please indicate Department Description and Cultural Expectations

Black Hills State University is a masters-level state University with 3,600 students. The campus leads the region in sustainability efforts and maintains top academic programs in business (AACSB), exercise science, natural sciences, social sciences, the arts, mass communication, health sciences and education. The University, founded in 1883, is located in the northern Black Hills, a region abundant with outdoor activity and culture. Spearfish, S.D., is recognized as one of the top 10 most livable small towns in the USA and has also been recognized nationally for outdoor recreational opportunities. A second location, BHSU-RC, was recently established in Rapid City, the state's second largest city. BHSU, a member of NCAA Division II athletics, offers 14 sports. BHSU has a legacy of champion rodeo teams.

Equal Employment Opportunity Statement

Black Hills State University is an Equal Opportunity Employer. Black Hills State University and the Board of Regents ensure that all employment practices are free of discrimination.

Contact Information

Working Conditions

Cognitive Requirements

Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Multiple Stimuli, Pace-average, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication

Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify

N/A

Physical Requirements

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Sensory Requirements

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Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Please describe, in more detail, any of the conditions checked above

Working Environment

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Classroom Environment, Office Environment If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

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Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Where did you hear about this position?
• SDBOR Employment Site
• BHSU Website
• HigherEdJobs.com
• Chronicle of Higher Education
• SD Department of Labor
• Rapid City Journal
• Black Hills Pioneer
• Referral
• Other

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Reference List

Optional Documents

• Other