Customer Satisfaction, Customer Support/Service, Event Management, Operational Support, Program Planning, Tuition Fees
Staff Posting Details
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Position Information
- Requisition Number: Stu656P
- Position Type: Student Worker
- Department: Department of Student Workers
- Job Title: Graduate Assistant (GA)
- SMC Operations Classification: Student Worker
- Pay Rate: $6000 FT or $3000 PT per year. Graduate assistants also earn tuition waiver credits of 18 credits FT or 9 credits PT per year.
Position Summary Information
- Hours per week: Full-time 20 hours or Part-time 10 hours plus additional hours.
- Days Worked: Weekday and Weekend work varied times during regular University Office hours as well as evenings and weekends as needed.
- Hours/Shift worked: Varied.
Posting Detail Information
- Job Summary: Basic Function Support the ongoing mission and vision of the Student Memorial Center in a Graduate Assistant position working under the supervision of the Director of SMC Operations. This position is primarily responsible for overseeing and managing event planning within the building and ensuring customer satisfaction with the program planning and implementation process. Additionally this position will support the ongoing operations of the Information Desk as it relates to providing positive, efficient and effective customer service to internal and external customers.
Required Qualifications
- Graduate Assistants must be enrolled in a Millersville University graduate program; non-degree students and those only seeking post-baccalaureate certification are not eligible.
- Full-time Graduate Assistants must be enrolled in a minimum of 6 credits in Fall and Spring semesters.
- Part-time Graduate Assistants must be enrolled in and maintain a minimum of 3 credits in Fall and Spring semesters.
- SMC Operations GAs must be available for on-campus work.
- SMC Operations GAs must be available to work an additional 5-10 hours per week which is compensated at an hourly wage.
Preferred Qualifications
Job Duties
- This position is primarily responsible for overseeing and managing event planning within the building and ensuring customer satisfaction with the program planning and implementation process.
- Additionally this position will support the ongoing operations of the Information Desk as it relates to providing positive, efficient and effective customer service to internal and external customers.
Working Conditions and Physical Effort
Posting Open Date: 03/07/2026
Posting Close Date: (Not specified)
Special Instructions to Applicants
- Graduate Assistant payment and hours guidelines:
- Graduate Assistants must work 300 hours FT or 150 hours PT per semester.
- Stipends are paid 8 payments throughout the semester and are paid bi-weekly according to the payroll schedule.
- Graduate Assistants who are not on an F-1 visa may work an 10-20 extra hours per week in addition to the required hours for the position for a total of 30 hours a week.
- Graduate Assistants who are on an F-1 visa are only permitted to work a maximum of 20 hours per week during academic sessions (spring and fall semesters); there may be opportunity to work during school breaks over 20 hours a week which would be compensated at an hourly rate.
- Graduate Assistants must meet all eligibility requirements as detailed in GA Guidelines.
Documents needed
- Resume: Required
- Cover Letter: Optional
Quicklink for Posting/Requisition: https://jobs.millersville.edu/postings/14480
Documents Needed to Apply
- Required Documents: Resume
- Optional Documents: Cover Letter, Letter of Application, Unofficial Transcripts, 1 Other Document 1
Supplemental Questions
- Required fields are indicated with an asterisk.
- Are you currently enrolled in a graduate program at Millersville University or will be at the time of employment? (YES / NO)
- In which program are you enrolled? (Open Ended Question)
- Are you available to work on campus during and outside of regular university business hours? (Open Ended Question)
- Are you currently on Millersville University Student Payroll? (YES / NO)
- If your graduate program admission letter included an assistantship code please enter it here? (Open Ended Question)