GRADUATE ADMISSIONS OPERATIONS & DATA MANAGER, LAW Communications & Marketing

Boston University

BOSTON, MA

JOB DETAILS
SALARY
$71,925–$78,000
JOB TYPE
Full-time
SKILLS
Analysis Skills, Business Analysis, Communication Skills, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Data Collection, Data Management, Data Migration, Data Quality, Database Report Tools, Database Technology, Detail Oriented, Documentation, Genetics, Higher Education, Identify Issues, Information Technology & Information Systems, Interpersonal Skills, Legal, Management Strategy, Management of Information Systems/Technology (MIS), Marketing, Microsoft Excel, Military, Multitasking, Operations Management, Operations Processes, Organizational Skills, Problem Solving Skills, Revenue Forecasting, Scholarship, Staff Training, Student Admissions
LOCATION
BOSTON, MA
POSTED
4 days ago

The BU Law Communications, Marketing & Graduate Admissions Office seeks an experienced Graduate Admissions Operations & Data Manager to join a talented team of professionals who are spearheading efforts to optimize enrollments in BU Laws LLM, master's degree, and certificate programs and advance the law schools reputation as one of the nation's top law schools. This role is responsible for data collection, maintenance, analysis, and reporting for applicants at each stage of the enrollment funnel and for optimizing the function of the various tools and technologies such operations require. They manage the electronic application process for all candidates and maintain individual candidates' application, scholarship, and admission records, performing all necessary database functions to ensure accuracy of applicant records and integrity of enrollment funnel data. Additionally, this role holds primary responsibility for ensuring that international applicants have submitted required visa-related documents, that their status is updated accordingly in the system of record, and that electronic records are transferred to the university's international student office for timely updates to SEVIS records and the delivery of immigration documents for visa processing.

The manager is the main liaison with the university's central graduate enrollment office for graduate program enrollment data and is responsible for the integrity of data that migrates between the admissions CRM, Slate, the university's student information system, and the international student office. They engage in data analysis and reporting to discover actionable insights, supporting the maintenance and optimization of predictive admission and scholarship models that inform enrollment management strategies. They also troubleshoot and resolve technical issues related to admissions, marketing, and recruitment technology solutions and maintain documentation for all operational processes. In addition, the Manager serves as a primary resource to prospective students, responding to prospective student inquiries via emails and phone calls and participating in recruitment activities including virtual information sessions. They also train department staff and student workers on the proper use of database and technology systems



Required Skills
  • Bachelor's degree in Business Analytics, Management Information Systems, Data Analytics with a business focus or related degree required; masters degree strongly preferred.
  • 3-5 years related post-degree experience required; experience in higher education admissions strongly preferred.
  • Demonstrated knowledge of data analytics and reporting, with the ability to synthesize data, draw conclusions, and provide actionable insights.
  • Experience using historical data to project future results and forecast enrollments and revenue.
  • Proficient with technology, particularly database systems; data analysis and reporting tools with the ability to learn new systems swiftly.
  • Experience with higher education technology platforms preferred.
  • Must have excellent organizational, analytical, and problem-solving skills, as well as solid communication, customer service, and interpersonal skills.
  • Strong attention to detail and the ability to multitask is required.
  • Advanced knowledge of Microsoft Excel preferred. 

 

Please include a cover letter with your application for consideration.

 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor



Required Experience

About the Company

B

Boston University

Boston University is one of the leading private research and teaching institutions in the world today, with two primary campuses in the heart of Boston and programs around the world. As a Boston University employee you will be part of a dynamic community where every individual is valued. You'll reap the rewards of being on a college campus, such as direct access to the heart of the education and research community and a myriad of opportunities to help create a positive impact on our students' educational experiences. Education thrives in Boston, and working here – at one of the largest employers in the city – will give you the opportunity to contribute to our mission and work with some of the most experienced educators and staff in the nation.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Education
WEBSITE
http://www.bu.edu/