GPS - Operations Partner

Depending on day-to-day responsibilities and the functional remit, an Operations Partner may have a greater focus on one of the following areas, alongside the common responsibilities of the role: Executive Partnership: Providing high-touch operational partnership to senior leaders, helping coordinate priorities, key interactions and complex activities while anticipating needs and enabling effective use of leadership time. Comfort with challenging the status quo, influencing change and navigating a global network, embracing work in self-organized teams and proactively contributing to improving the Operations Partner community.

Our client, a Biotech company, is looking for a GPS - Operations Partner for their South San Francisco, CA location.
 
Responsibilities:

• Provides analytical, operational and specialized support to leaders and teams, enabling effective execution of business priorities. Coordinates activities across teams and stakeholders, helping ensure alignment, follow-through and effective ways of working. Work may involve sensitive or confidential information and requires sound judgment, discretion and proactive problem-solving. Responsibilities may span a range of business and operational activities within the functional remit.
• At Client, we are passionate about transforming patients’ lives. Global Product Strategy (GPS) drives the business strategy at Client from research to commercialization.
• GPS collaborates closely with teams across the organization to bring new therapies to the market and maximize the launched product portfolio.
• As an integral part of GPS, CVRM Therapeutic Area contributes to delivering our Pharma ambition of delivering 20 transformative medicines by 2029.
• As a member of the Operations Partner Team, our focus is to enable individuals and teams to operate at their highest efficiency, being responsive to change and fit for the future. We provide tailored business and team operations support to the GPS CVRM Therapeutic Area team, ensuring continuity, coordination, and effective execution of work.
• As a communicative and proactive Operations Partner, you will work with minimal direction, applying sound judgment to prioritize, make recommendations and identify solutions.
• Agile mindset (speed, stability, flexibility) – works according to and brings the agile mindset concept into daily operations, embracing transparency, candor, input and feedback.
• Customer Centric Mindset – internal and external.
• A creative and growth mindset, with curiosity for new technologies and ways of working.
• High willingness to take ownership and a can-do mindset.
• Giving and receiving feedback.
• Manage and enable change.
• Develop an understanding of the broader business context and connect day-to-day activities with team and functional priorities.
• Enterprise thinking – act on behalf of the enterprise, lead with inclusion and build company reputation.
• Consultative excellence to proactively shape solutions that accelerate Therapeutic Area priorities and stakeholder success.
• Comfort with challenging the status quo, influencing change and navigating a global network, embracing work in self-organized teams and proactively contributing to improving the Operations Partner community.
• Strong collaboration, communication and facilitation skills, negotiation and influencing abilities, and presentation skills.
• Superior and independent judgment and discretion with sensitive, confidential and proprietary information.
• Ability to build trust and confidence with colleagues and stakeholders.
• Seek to simplify, prioritize and act with urgency – focusing on the right work, taking smart risks, speaking up and challenging, fostering learning and creativity, and collaborating and building networks.
• Apply sound judgment and a growing understanding of the business to prioritize work and identify practical solutions.
• Use project management approaches appropriate to the work to organize activities, coordinate stakeholders and support delivery through to completion.
• Be curious about and increasingly leverage AI and digital tools to simplify work, improve productivity and enable more effective ways of working.
• Depending on day-to-day responsibilities and the functional remit, an Operations Partner may have a greater focus on one of the following areas, alongside the common responsibilities of the role:
• Executive Partnership: Providing high-touch operational partnership to senior leaders, helping coordinate priorities, key interactions and complex activities while anticipating needs and enabling effective use of leadership time.
• Core Operations Partner Support: Enabling effective business and team operations through coordinated workflows, operational processes, digital tools and continuous improvement.
• Operational Program Support: Coordinating projects, work packages and cross-functional activities, connecting stakeholders, actions, timelines and priorities to support effective execution.
• Actively participate in meetings, promoting new ways of working and improvements to work processes, as well as sharing ideas and support amongst colleagues.
• Act in a professional and exemplary manner whilst supporting change management activities.
• Enable effective virtual collaboration within CVRM TA through the effective use of enterprise collaboration platforms and digital tools
• Coordinate work packages and projects, including prioritization, planning, stakeholder coordination, progress tracking and development of solutions.
• Support business and team priorities by coordinating actions, timelines and follow-up across stakeholders.
• Prepare and synthesize relevant information and updates to support discussions, recommendations and decision-making.
• Proactively identify opportunities to simplify processes and improve ways of working.
• Explore and apply AI-enabled and digital tools where appropriate to improve coordination, information management and operational workflows.
• Coordinate business and administrative activities through agreed intake channels, including meeting logistics, recruitment, contract and compliance support, ensuring continuity and effective execution of work.
• Support effective ways of working by helping connect priorities, stakeholders and follow-through across the functional remit.

 
Requirements:

• Have good verbal and written communication skills – fluency in English is a requirement.
• Have experience working in diverse and complex organizational cultures and structures and embrace the concept of constantly adapting to support Roche’s 10-year ambitions.
• Tech savvy and proficient with technology applications and enjoy exploring new digital tools. You are curious about AI and its potential to improve how work gets done.
• Strong organizational skills and attention to detail and the ability to track and manage projects through to completion.
• Comfortable applying project management principles to organize work, coordinate activities and manage competing priorities.
• Interested in developing your business acumen and understanding how your work contributes to broader team and functional priorities.
• Maintain a collaborative, professional, highly responsive and team-oriented approach to the workplace.
• Able to work independently and with a team effectively.
• Ability to see the big picture and incorporate problem solving, critical thinking and tactical execution into your daily work.
• Maintain calm in a fast-paced environment with an ability to multitask and prioritize numerous projects.
• Maintain confidentiality and discretion.

 
Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

Why Should You Apply?

• Health Benefits
• Referral Program