Golf Shop Shift Lead

Highland Park Golf Course is excited to announce the exceptional career opportunity of a Golf Shop Shift Lead! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the members and guests.

Key Responsibilities of the Shift Lead:

• Assist with training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; address complaints and resolve problems
• Assist in the management of department members that may include, but are not limited to: Golf Operations staff, Cart Staff, and Building Maintenance
• Review current days business levels in all operations and assign priorities as needed
• Relay pertinent information to key staff including Executive Chef, Beverage Manager, Dining Manager, Executive Offices, Concierge, and Membership Office as needed
• Assure that effective orientation and training are given to each new associate; assist in developing ongoing training programs

Shift Lead Qualifications:

• Knowledge of hospitality POS system application, hardware, and software

• Experience in multi-faceted golf or sales operations

• Cash handling experience, preferably at the management level