Golf Shop Attendant

Eau Claire Golf & Country Club, located in Altoona, WI, is pleased to announce an excellent career opportunity for a part-time Golf Shop Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Role Type:

Seasonal (Position will last 6 months or less)

Compensation:

$15.00 per hour

Essential Duties and Responsibilities:

• Works closely with Golf Professionals to check in members and guests and address questions or concerns.

• Communicates regularly with staff to coordinate tee times, course flow, and pace-of-play solutions.

• Assists members and guests with merchandise purchases and golf-related services through clear, helpful communication.

• Engages with members to understand their needs and offers thoughtful recommendations.

• Shares observations and suggestions with Golf Professionals to improve service and operations.

• Contributes to the organization of the golf shop and stock room while coordinating needs with teammates.

• Assists with junior golf programs by communicating expectations and supporting positive experiences.

• Participates in discussions regarding shop presentation, inventory needs, and service improvements.

• Helps maintain a clean, organized, and welcoming golf shop environment.

• Communicates issues, opportunities, and feedback to supervisors in a timely manner.

• Performs additional duties as assigned to support team success.

Role Impact:

The Golf Shop Associate serves as a key communication link between members, guests, and the golf operations team. Through strong interpersonal skills and problem-solving conversations, this role helps create a positive, efficient, and memorable golf shop experience.

Physical Requirements and Work Conditions:

• Ability to lift up to 40 lbs. to waist height.

• Ability to bend, kneel, and stoop as needed.

• Ability to work in varying temperatures.

• Ability to stand for extended periods.

• Ability to perform repetitive motions, including computer entry.

• Ability to safely operate a golf cart.

• Normal vision and hearing required.

Knowledge, Skills, and Abilities:

• Strong verbal communication and interpersonal skills.

• Ability to discuss challenges and work collaboratively toward solutions.

• Confidence interacting with members, guests, and teammates.

• Willingness to share ideas and provide constructive input.

• Customer-focused mindset.

• Professional appearance and demeanor.

• Dependable availability during the golf season.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical (if determined by the ACA measurement)
• Retirement Benefits - 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.